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Retail key holder

bathandbodyworks.com Logo

Bath and Body Works

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Location:
United States , Spanish Fort

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.

Job Responsibility:

  • Responsible for leadership tasks as delegated by the store manager including acting as manager on duty
  • Provide individual and team performance feedback and recommendations to managers
  • Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors
  • Display knowledge of product, company policies, and store strategies
  • Set the direction and goals for the day/shift when associates arrive for work
  • Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives
  • Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations
  • Drive rewards program enrollment and engagement on both the sales floor and at check-out
  • Assist with floorset execution, window changes, visual presentation, and marketing placement as needed
  • All store positions require constant physical activity, including standing, walking, reaching, and lifting
  • Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations
  • Maintain our values, policies, and procedures

Requirements:

  • Thrives in a customer-first based retail environment
  • Ability to foster a customer-focused selling culture
  • Demonstrated sales, customer experience, and operational results in a fast-paced environment
  • Effective communication skills, being open to feedback, and the ability to adapt quickly
  • Ability to provide in the moment coaching to associates
  • Ability to de-escalate store and customer situations effectively
  • Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
  • High school diploma, GED certificate, or Relevant Work Experience
What we offer:
  • Career Development
  • Medical, Dental and Vision Benefits
  • 40% Discount
  • Daily or Weekly Pay
  • Fun Stores
  • Competitive, performance-based compensation and bonus incentive programs for sales leadership positions
  • Limited Medical Benefit Plans
  • Dental coverage
  • Vision coverage for frames and eye exams
  • Care benefits with unlimited access to the leading network through Care.com
  • No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
  • On-demand access to your earned wages through DailyPay
  • 40% merchandise discount and free Bath & Body Works product

Additional Information:

Job Posted:
December 23, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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