Retail In2Work Manager

• Partner with operations to implement new programs and align existing IN2WORK and retail-focused programs with overall business and workforce development goals
• Facilitate orientation and initial training for IN2WORK and retail program instructors and support ongoing instructor development
• Support the implementation, sustainability, and expansion of IN2WORK and other retail and workforce development programs across facilities and districts
• Partner with program support teams to remain current on program updates, requirements, and performance metrics
• attend weekly/monthly district and regional meetings as required
• Deliver onsite and virtual training sessions for IN2WORK Warehouse, retail skills training, and RISE Up/OSHA 10 General Industry certification programs
• Manage and maintain monthly program materials and training inventory for IN2WORK and retail-related coursework
• Assist in maintaining databases of program participants and graduates across all locations
• Support and collaborate with community partners, employers, and workforce organizations to promote program awareness and help graduates secure employment opportunities upon release

• Strong interpersonal skills
• self-starter
• confident
• self-motivated
• detail oriented
• ability to effectively manage people and drive results without formal influence
• committed
• results-driven leader
• takes initiative
• makes things happen
• accepts accountability
• can do attitude
• sense of urgency
• strong communication skills: oral and written
• ability to communicate appropriately with a wide range of people
• sound judgment when working with confidential information
• ability to learn quickly
• adapt to new situations
• anticipate needs
• plan ahead
• ability to work independently and effectively in a team setting
• ability to multi-task and prioritize
• lead varied teams
• manage high volume of workflow
• demonstrated ability to lead without formal authority
• build influence through logical decision-making
• process oriented
• exceptional eye for detail
• diligent
• sensitive to tight deadlines
• proven track record of developing and successfully managing initiatives and strategies
• consistent track record of meeting and exceeding performance goals
• proven proficiency with Word, Excel, Adobe and PowerPoint
• Smartsheet a plus

Smartsheet