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14forty Logo 14forty · Gastronomy

Retail Head Chef

United Kingdom, Birmingham 35000.00 GBP / Year · Job Posted December 14, 2025
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Job Description

We're looking for a passionate Head Chef to join the innovative team at NEC Birmingham - the UK’s largest event space! As Head Chef you will lead retail culinary operations; ensuring kitchens runs safely and efficiently, leading a passionate kitchen team, and enabling us to exceed guest expectations for world-class events, conferences, and exhibitions.

Job Responsibility

  • Leading on building efficient and commercially viable labour plans and food and beverage orders for large-scale events using key sales insights
  • Managing budgets, labour, and stock control to ensure high-quality and cost-effective menu solutions
  • Supporting with continued business improvements and profitability
  • Maintaining SOP standards in the operational area
  • Leading on delivering all health & safety and food safety standards
  • Championing the Levy brand standards and delivering an outstanding guest experience
  • Monitoring guest feedback and implementing improvements to enhance overall service level
  • Acting as a role model for the team, supporting training and development
  • Acting as duty manager, allocating kitchen duties and responsibilities to all culinary team members and providing on shift support to colleagues
  • Supporting with relevant event and kitchen roles in the business / venues including Support Chef, FPA or Kitchen Assistant

Requirements

  • Experience managing a high-volume kitchen in a retail environment
  • Previous experience adhering to safety policies and procedures
  • Ability to think on your feet and adapt to whatever challenges arise
  • Has an awareness of commercial drivers
  • A keen eye for detail and consistent desire to uphold high standards
  • Strong communication and teamwork skills
  • Passion for guest experience and service excellence
  • Ability to thrive in a fast-paced, dynamic environment

What we offer

  • Healthcare
  • Wellbeing support
  • 23 days' annual leave plus bank holidays
  • Life assurance
  • Meals on duty
  • Birthday off
  • Holiday purchase scheme
  • Aviva Digicare
  • Medicash (dental, optical, therapy treatments)
  • 24/7 Employee Assistance Programme
  • 2 days’ additional leave after returning from maternity leave
  • Day off for your baby’s first birthday
  • Enhanced family leave
  • Shopping, entertainment, and travel discounts
  • 20% off Nuffield Health and 10% off Pure Gym memberships
  • Pension scheme
  • Preferred rates on salary finance products
  • Professional subscriptions
  • Ongoing training and structured career pathways
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