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Retail Group Operations Manager

Australia, Darwin · Job Posted June 15, 2026
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Job Description

As the highest-level Operations Manager for our retail division, you will provide the strategic oversight and high-level project management necessary to ensure our essential community stores thrive.

Job Responsibility

  • Lead the strategic direction of the retail division rather than day-to-day operational tasks
  • Provide high-level mentorship and management to Regional Managers and the GM of Retail
  • Drive complex project management initiatives to improve store efficiency and service delivery
  • Maintain full accountability for the financial performance, recruitment strategies, and turnover across the retail network
  • Navigate unpredictable environments and crisis management scenarios with composure and decisive action
  • Bridge the gap between corporate strategy and the unique logistical challenges of remote Arnhem Land

Requirements

  • Extensive experience in senior retail management within grocery, department stores (e.g., Kmart, Bunnings, Target), or food services
  • Strong background in independent retail environments where flexibility is favored over rigid corporate scheduling
  • High-level financial acumen and the ability to manage complex budgets without requiring a formal finance qualification
  • Proven ability to remain accountable and independent while managing a remote workforce
  • Resilience and empathy to handle unique regional situations, from community evacuations to emergency logistics

What we offer

  • 5 weeks annual leave + 17.5% leave loading
  • 12% superannuation
  • Competitive salary with ability to salary package with additional benefits and money saving rewards
  • The chance to make a meaningful difference in remote First Nations communities
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