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The Plaza Group, one of Ireland’s leading independent motorway and primary route service providers, is excited to announce opportunities at our newly opened Banner Plaza! Join our team at this new location and be part of the Plaza Group’s continued success. To assist the store manager in the delivery of store targets (both in terms of sales & profitability) through the effective management of store operations and personnel.
Job Responsibility:
Supervise the activities of the retail sales team daily and ensure that necessary tasks are completed to an appropriate level
Ensure that high-quality and consistent customer service is provided at all times
To delegate and communicate effectively with the retail sales team
To supervise the effective induction and training of all employees
To communicate sales performance to the team
Assist the store manager in the recruitment of high-caliber retail sales assistants
Assist the store manager in the effective management of the retail sales team's performance
Ensure the store is merchandised in a customer-friendly and competitive manner, ensuring compliance with company procedures and guidelines
Ensure housekeeping in the store is maintained at an optimum level
Coordinate in-store sales and promotions
Communicate with the retail sales team regarding in-store sales and promotions
Ensure the appropriate cash register and cash handling policy is adhered to
Ensure shelf-edge labels are updated every week
To react to local market trends and competition in an appropriate manner
To ensure customers receive high-quality and consistent service at all times
To deal with and rectify customer complaints effectively and pleasantly
To proactively take necessary action in store improvements following customer complaints
To assist the manager in preparations for the stock take and supervise where appropriate
To assist the manager in minimising stock loss through wastage, damage, and pilferage
Ensure that food management and waste systems are adhered to by the retail sales team
Check stock to ensure adequate stock is available for customers' needs
Ensure stock is rotated appropriately to ensure in-date stock is available and to minimise waste through out-of-date stock
To ensure secure opening and closing procedures with the store manager
To assist the manager as appropriate in matters relating to managing staff, ensuring compliance with Labour Law, HACCP, Health & Safety, and Consumer Legislation
To ensure potential hazards in the store are identified and reduced, or where possible, removed/eliminated
Work with the Store Manager to ensure Health & Safety checks are conducted and actioned accordingly
Requirements:
Fully Flexible (Working Hours)
Strong people development skills
Above-average coaching, feedback, and listening skills
Organization and planning skills
Excellent interpersonal skills
Low defensiveness
Written and verbal communication skills
Delegation and follow-up skills
Strong analytical and problem-solving skills
Business savvy, maturity, and intellectual curiosity
Ability to see the big picture
Pride in appearance
Develops and maintains credibility, trust, and confidence with individuals and groups
Only candidates living in Ireland and allowed to work here will be considered
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