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Aramark Healthcare+ is seeking candidates for a Retail Food Service Manager position, to oversee retail dining operations at OSF Saint Francis Medical Center, located in Peoria, IL. This is a management position, responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared food from a menu
Job Responsibility:
Responsible for many of the non-selling aspects of the retail operation including inventory management, warehouse management, receiving, ticketing and distribution
Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget
Ensure development and training of customer service programs and product knowledge
Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements
Address and resolve any customer issues
Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores
Periodically check and verify the accurate ticketing of merchandise
Lead periodic physical inventories as well as potential count discrepancies
Maintain effective client and customer rapport for mutually helpful business relationships
Requirements:
Requires 2-4 years of experience or a combination of education and experience from which comparable knowledge and skills acquired
Requires a bachelor's degree or equivalent experience in business or another related field
Familiar with Microsoft Office and Point of Sales systems
Ability to work a flexible, event-based schedule that includes some evenings and weekends
Strong organizational skills
Profit and loss (P&L) accountability and /or contract -managed service experience preferred
Ability to demonstrate excellent customer service using Aramark's standard service mode
Nice to have:
Profit and loss (P&L) accountability and /or contract -managed service experience preferred
What we offer:
medical, dental, vision, and work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage