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Retail Floor Supervisor

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Four Seasons

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Location:
United States of America , Kailua-Kona, Hawaii

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Category:
Sales

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Contract Type:
Not provided

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Salary:

26.35 USD / Hour
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Job Description:

The Four Seasons Resort Hualalai is looking for a Retail Floor Supervisor – Seaside Beach who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Retail Floor Supervisor – Seaside Beach have the opportunity to shape our guest’s experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction.

Job Responsibility:

  • Lead, supervise, develop and support your Sales Associates to provide our guests with exceptional customer service
  • Assist with the training, evaluation, and empowerment of your shops team
  • Present a professional image and character in appearance, words and actions
  • Be an active participant in both the Retail and Resort Management teams
  • Create and build positive relationships with our guests, homeowners, staff and venders
  • Help to achieve all quantitative goals such as sales volume, units per transaction, sales per square foot, operational expenses, inventory shortages, and staff retention levels are kept in check
  • Ensure that all Four Season Resort Hualalai standards are maintained and embraced
  • Stay abreast of all trends related to your area of responsibility and “Benchmark” other properties for inspiration
  • Maintain a well organized and safe working environment
  • Participate in the planning and execution of physical store inventories
  • Drive sales delivery, visual presentation, and merchandising standards
  • Ensure that all internal and external communications are up to date
  • Be responsible for all daily store operations including: cash and bank management, floor security, POS transactions, stockroom organization and floor replenishment
  • Help to process all merchandise deliveries in a timely manner and remerchandise the selling floor as needed

Requirements:

  • Successful candidate must possess legal work authorization in the United States
  • Ability to accurately read and work with a variety of computer systems
  • Possess one to three years of previous retail supervisory experience
  • A sincere willingness to perpetuate the Four Seasons Resort Hualalai philosophy of Aloha and Ho’okipa to promote a warm and friendly atmosphere among staff, peers, guests and residents
  • Strong organizational, interpersonal, and communication skills
  • Capability of multi-tasking and functioning well under pressure
  • Able to set priorities and adjust to changing conditions
  • Possess a high work ethic and sense of integrity
  • Works with a sense of responsibility and purpose for the roles filled within our team
  • Has a keen eye and interest for fashion, visual merchandising and the details of merchandise presentation
What we offer:
  • An on-site Physical Therapist
  • 24-hour access to Indoor and Outdoor Gym
  • Holiday, Vacation & Sick pay
  • Robust Benefit Plan
  • Company Match 401K Plan
  • Laundered Employee Uniform
  • Free employee meals prepared by the Four Seasons Culinary ‘Ohana
  • Complimentary stays at Four Seasons Worldwide
  • Training and Development Opportunities
  • Employee Recognition Programs

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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