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Are you a driven leader who cares just as much about people as you do about business results? As a Retail Finance Manager (Business Navigation & Operations Manager), you’ll play a key role in keeping the business running at its best—guiding financial performance, supporting smooth day-to-day operations, and ensuring everything is done the right way. You’ll partner closely with leaders across the store to build strong teams, enable confident decision-making, and create an environment where people can thrive. If you enjoy balancing big-picture thinking with being hands-on, and you’re motivated by making a real impact, this could be a great next step with IKEA.
Job Responsibility
Lead the market business and financial planning process in close partnership with the Market Manager and Senior Management team, securing alignment between financial priorities and store challenges.
Drive budgeting, forecasting, follow-up and scenario planning, maintaining a full end-to-end understanding of the market Profit & Loss.
Actively contribute as a key member of the unit Senior Management team, supporting strategic direction and long-term growth.
Identify commercial opportunities in collaboration with the commercial team, promoting strong business case and ROI thinking.
Optimise market performance through close-the-gap analysis, benchmark KPIs and implementation of best practice.
Provide relevant, user-friendly business information, building financial and performance competence across the organisation to support strong decision-making.
Secure succession through talent identification and develop and empower leaders and teams through sharing your business expertise.
Provide leadership and governance across Business Risk & Compliance, Product Quality & Recovery, and Technical Support, ensuring robust compliance, quality standards, operational continuity, and effective technical support at store level.
Requirements
Degree in Business Administration/Economics or related field or a minimum 5 years of relevant experience in the industry.
A senior business leader with extensive experience in Business Navigation and Operations, ideally within a complex, high-volume retail environment.
Highly skilled in financial steering, P&L management, budgeting and forecasting, with the ability to translate strategy into action.
Passionate about growing the business through strategic and operational development.
An experienced leader who can drive the business plan agenda and steer the business towards sustainable growth and profitability.
Driven and naturally curious, able to identify and analyse opportunities in a cost-conscious way.
Strong at building trusted relationships with stakeholders and influencing decisions that positively impact the business plan, commercial direction and customer experience.
Values-led, people-focused and motivated by creating better everyday life at home, while leading through others.