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Retail Facilities and Maintenance

United Kingdom, London Employment contract, B2B · Job Posted May 15, 2026
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Job Description

We are seeking a highly organised and motivated individual, with strong administrative skills to oversee and manage facilities operations across eight retail stores, the head office, and the production site. This role ensures all health & safety standards are met, contracts are cost-effective, and day-to-day maintenance requirements are handled efficiently. The role holder will act as the first point of contact for all facilities-related issues, coordinate ongoing projects, and provide regular reporting to the Head of Retail. This role is based in Central London and requires travel across all sites.

Job Responsibility

  • Act as primary point of contact for all facilities-related matters
  • ensure ongoing facilities work is completed to standard
  • review external planning permissions and liaise with large companies
  • schedule PPM's and Reactive Works and review reports to action any remedials
  • review and renegotiate contracts related to health & safety maintenance and other facilities services
  • source, appoint and manage contractors and third-party service providers
  • manage and track daily facilities operations
  • coordinate with shop teams, contractors, and third-party service providers
  • review and approve invoices to ensure they are accurate and within budget
  • provide weekly reports to the Head of Retail
  • monitor all H&S servicing across all shop locations
  • maintain strong relationships with external contractors
  • conduct internal fire alarm tests, emergency light tests, and internal risk assessments
  • carry out minor repairs and installations using power tools
  • support the retail department with ad hoc projects
  • maintain and organise the Head Office basement and garage

Requirements

  • Highly organised individual
  • strong administrative skills
  • experience in facilities management
  • ability to oversee and manage facilities operations across multiple sites
  • knowledge of health & safety standards
  • ability to review and renegotiate contracts
  • experience in managing contractors and third-party service providers
  • ability to conduct internal fire alarm tests, emergency light tests, and internal risk assessments
  • knowledge of fire panels and emergency lights
  • understanding of Risk and Fire Risk Assessments
  • ability to carry out minor repairs and installations using power tools

What we offer

  • Competitive salary
  • 5 weeks holiday plus bank holidays, increasing to 6 weeks with service
  • generous clothing allowance
  • significant staff discount
  • life insurance
  • contributory pension and salary exchange scheme
  • personal development grant
  • cycle to work scheme
  • birthday day off
  • volunteering day off
  • IVF support for parents
  • opportunity to request flexible working
  • menopause friendly

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