Retail Executive

• Coordinate agreed retail activities across the Centre, including tenant liaison, internal communications and visual alignment to reinforce brand identity
• Maintain and update website content via the CMS (brand pages, offers, events and promotions) in relevant languages, ensuring accuracy and alignment with the content plan
• Manage brand offers for website and newsletter inclusion, ensuring campaigns and news are current and commercially impactful
• Support the preparation of newsletter content in collaboration with brand partners
• Coordinate brand communications for centre-wide promotions and collective campaigns in line with the Retail Marketing Calendar
• Take ownership of POS materials and seasonal changeovers aligned to key trading periods
• Liaise closely with Customer Service teams to ensure effective implementation of marketing initiatives
• Build and maintain strong working relationships with brand partners to identify sales-driving opportunities and enhance commercial performance
• Work cross-functionally with Store Operations, Customer Service, Facilities, Marketing, Leasing and Finance to ensure alignment, best practice and compliance with centre standards
• Support the delivery of events, promotional activations and key trading initiatives, with awareness of fashion trends and peak trading periods
• Undertake project work and ad hoc tasks to support the ongoing development and performance of the Centre
• Ensure full compliance with company policies and procedures, acting at all times in the best interests of the business

• A qualification in Business, Marketing or a related field (desirable)
• Solid experience in a retail, marketing or customer-facing environment
• Excellent Italian and English language skills – written and spoken
• Strong relationship-building skills with both internal teams and brand partners
• Excellent organisational skills with the ability to manage multiple priorities
• Strong attention to detail and organisational skills
• Excellent communication skills, both verbal and written
• Excellent time management and the ability to work under pressure and to deadlines
• Excellent IT skills in Microsoft Word, Microsoft Excel, PowerPoint skills, and Outlook skills

Experience with design or picture processing software (e.g. CorelDRAW, Photoshop) is advantageous

• Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 15%
• Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing
• Volunteering Days: Benefit from 2 paid volunteering days per year
• Exclusive Discounts: Access special discounts at our Designer Outlets
• Flexible Working: Hybrid working options where possible to accommodate your needs
• International Exposure: Work with colleagues across eight countries within a global organization
• Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities
• Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference
• Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey