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As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That’s why this role is about much more than just driving: it’s about managing the end-to-end delivery process. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
Job Responsibility:
Be the face of Majestic to our delivery customers, ensuring excellent customer service and experience
Picking deliveries and loading the van
Ensure the van is maintained to a high standard. You take pride in the van by ensuring it is clean and all compliance checks are carried out in a timely manner
Delivery into the customer’s house, work place or venue with a smile and a helpful attitude (which can include flights of stairs!)
Clear communication with customers to book in deliveries and to provide them with an update on delivery time slot
Constantly finding ways to be more efficient with the driving time, understanding the cost impact on inefficient delivery runs
Be an ambassador for Majestic whilst driving. You must be able to drive confidently and safely
Requirements:
Hold a full UK/EU/EEA manual driving licence for at least 12 months with no more than 6 penalty points
Be able and comfortable with carrying up to 18kg weight (equivalent of 2 wine boxes)
Confident in driving in Central London
Excellent time-management, delegation and problem-solving skills
Be able to deliver exceptional customer experience & service to every single customer every time
A positive can-do attitude with a passion for seeing problems through to a solution