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Retail display installer

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2020 Companies, Inc

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Location:
United States , Springfield

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Category:
Sales

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Contract Type:
Not provided

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Salary:

17.10 USD / Hour
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Job Description:

2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll execute a wide range of in-store tasks. You’ll work independently, meet deadlines, and use mobile applications and technology to complete assignments efficiently and professionally. Strong communication and organizational skills are essential, as you’ll manage store-level relationships and ensure top-quality execution on every project.

Job Responsibility:

  • Installing and building displays, end caps, and fixturing
  • Maintaining and updating displays according to planograms/ client requests
  • Conducting break-fix repairs
  • Installing and updating sales floor fixtures and endcaps
  • Performing build-outs, resets, and display repairs
  • Following plan-o-grams and client-specific directives
  • Work independently, meet deadlines, and use mobile applications and technology to complete assignments
  • Manage store-level relationships
  • Ensure top-quality execution on every project
  • Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact)
  • Keeping availability updated and accurate
  • Fully complete all assigned jobs on or before scheduled end dates
  • Complete necessary forms /images/ surveys associated with each job/assignment before leaving the job site
  • Participate in early morning installations and installations involving a team of 2+ people
  • Manage virtual software and ensure successful execution of related tasks and timelines
  • Assist other team members as needed
  • Adhere to timelines associated with accurate timecard submission
  • Participate and complete training and certification programs
  • Accurately track, record, and communicate activity via designated systems/ workflows
  • Accept and schedule all assigned jobs within 48 hours of receipt
  • Work closely within the shared services team to ensure goals, identify opportunities for improvement, communicate and drive solutions
  • Build and maintain strong relationships within the shared services team: local/regional markets, clients, retailers, and other stakeholders
  • Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives
  • Demonstrating professionalism, effective communication skills, and strong leadership abilities while representing the company
  • Setting a high standard for behavior, fostering a positive work environment
  • Work across all aspects of the company and through cross-functional processes to ensure alignment
  • Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs
  • Be open to provide and receive feedback

Requirements:

  • Must be 18 or older (due to insurance requirements)
  • Must be authorized to work in the United States
  • Flexible availability Monday through Friday
  • Weekend and holiday availability as needed
  • Early morning and late-night availability as needed
  • Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period
  • Climb a ladder up to 10 feet in height
  • Safely lift and carry up to 60lbs
  • Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead
  • Ability to adjust to the ever-changing variety of tasks and work environments
  • Effective communication abilities, primarily via phone, text, and email
  • Use a smartphone for various tasks
  • A high school diploma or equivalent is typically required
  • Must own an Android or Apple mobile device
  • Must have reliable transportation
  • Valid driver’s license and proof of insurance
  • Willingness and ability to travel up to 90 miles from home per assignment/shift/daily
  • Must complete all training assignments and tasks within a designated time frame

Nice to have:

  • Previous retail or merchandising experience is beneficial but not mandatory
  • Installation and merchandising experience
  • Proficiency with hand and power tool usage
  • Ability to follow planogram (POG) directives and secondary communication
What we offer:
  • Paid drive time and mileage reimbursement
  • Paid training
  • Job assignments include both flexible self-scheduling options and fixed shifts based on availability
  • Variety of projects and clients
  • Next-day pay on demand with DailyPay

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Parttime
Work Type:
On-site work
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