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Aramark Logo Aramark · Sales

Retail Director

United States, Kansas City Employment contract · Job Posted May 05, 2026
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Job Description

Aramark is currently seeking a Retail Director to support Arrowhead Stadium, home of the Kansas City Chiefs, in Kansas City, MO! The Retail Director is responsible for leading overall retail operations. Includes day-to-day and event operational oversight, P&L responsibility, creating and implementing growth strategies, business analytics, as well as client and vendor relations.

Job Responsibility

  • Collaborates with client from multiple levels and departments to ensure brand integrity and development of retail program
  • Supervises the management of labor and mentoring of managers and associates
  • Oversees and collaborates with our retail management team to develop and execute retail plans
  • Client relations, including product presentation, sales recaps, and future development plans
  • Supports positive vendor relationships
  • Oversees product selection and development from inception to delivery, recommending purchases and inventory levels based on consumer and market trends, sales strategies and financial goals as defined for each category and outlet
  • Utilizes reporting tools to review inventory, sales, and status of each item in assigned merchandise categories
  • Manages and communicates potential discounts, special pricings, inventory concerns and other issues impacting business
  • Works with HR department to hire staff, ensure proper staffing for events, staying within payroll budget
  • Oversees development and training of customer service programs and product knowledge

Requirements

  • Candidates must possess a minimum of 5 years of retail management experience, including client relations and P&L responsibility
  • Bachelor’s degree in business, sports management, or related field preferred
  • Professional sports retail industry experience
  • Highly proficient in Microsoft Office Suite
  • Excellent interpersonal, communication, organizational, and analytical skills
  • Availability to work a flexible event-based schedule including evening and weekend hours
  • Willing to work hands on with Aramark management team and staff
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