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Aramark is currently seeking a Retail Director to support Arrowhead Stadium, home of the Kansas City Chiefs, in Kansas City, MO! The Retail Director is responsible for leading overall retail operations. Includes day-to-day and event operational oversight, P&L responsibility, creating and implementing growth strategies, business analytics, as well as client and vendor relations.
Job Responsibility:
Collaborates with client from multiple levels and departments to ensure brand integrity and development of retail program
Supervises the management of labor and mentoring of managers and associates
Oversees and collaborates with our retail management team to develop and execute retail plans
Client relations, including product presentation, sales recaps, and future development plans
Supports positive vendor relationships
Oversees product selection and development from inception to delivery, recommending purchases and inventory levels based on consumer and market trends, sales strategies and financial goals as defined for each category and outlet
Utilizes reporting tools to review inventory, sales, and status of each item in assigned merchandise categories
Manages and communicates potential discounts, special pricings, inventory concerns and other issues impacting business
Works with HR department to hire staff, ensure proper staffing for events, staying within payroll budget
Oversees development and training of customer service programs and product knowledge
Requirements:
Candidates must possess a minimum of 5 years of retail management experience, including client relations and P&L responsibility
Bachelor’s degree in business, sports management, or related field preferred
Professional sports retail industry experience
Highly proficient in Microsoft Office Suite
Excellent interpersonal, communication, organizational, and analytical skills
Availability to work a flexible event-based schedule including evening and weekend hours
Willing to work hands on with Aramark management team and staff