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Audemars Piguet Logo Audemars Piguet · Sales

Retail Director, West

United States, Los Angeles 220000.00 - 240000.00 USD / Year · Job Posted January 16, 2026
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Job Description

The Retail Director, West is responsible for maximizing sales and achieving company business objectives for (6) six APNA West Coast locations - Aspen, Dallas, Las Vegas Crystals, Beverly Hills, South Coast Plaza and AP House Los Angeles.

Job Responsibility

  • Drive and maximize sales performance by motivating and supporting the store management teams
  • Work in tandem with the Head of Sales, Retail and Client Experience to create consistency amongst stores to align best practices and operational efficiency
  • Monitor and analyze business trends across all stores within the region
  • Develop plans to maximize sales and meet or exceed goals within the region for all KPIs including sales, payroll, expense control and store contribution
  • Continuously look for growth opportunities both with existing stores and new store openings
  • Ensure customer service standards are upheld consistently across all stores in the region
  • Recruit, hire and train top Boutique Directors that can deliver results through effectively and independently managing all aspects of the business
  • Support Boutique Directors recruitment efforts, when necessary
  • Coach store teams to develop and maintain operational best practices
  • Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary
  • Oversee all new store openings in region
  • Act as a partner between sales team, sales leadership and corporate business partners
  • Collaborate with Customer Service and Area Retail Coach (ARC) on new product training and service trainings
  • Travel to existing stores and new stores, as needed

Requirements

  • 7+ years of Retail Management or Hospitality experience, with at least 3 years managing multiple retail locations
  • Demonstrated leadership ability
  • A strong track record of developing and achieving clienteling activity
  • Excellent organizational and project management skills
  • Resourceful, flexible and ability to problem solve in a timely manner
  • Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
  • Ability to build and maintain relationships with key business partners – collaborating across multiple teams (HR, Store Operations, Customer Service, etc.)
  • High level of ethics, values, integrity, and trust
  • Proficient in Microsoft Excel and PowerPoint
  • Great verbal and written communication skills
  • excellent presentation skills

What we offer

  • competitive and comprehensive compensation and benefits package
  • eligible for bonus
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