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IKEA Logo IKEA · Sales

Retail Department Manager

Australia, Rhodes Employment contract · Job Posted May 27, 2026
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Job Description

As Retail Department Manager your responsibilities will include, but are not limited to: Optimising sales and profitability by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments. Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply and performance analysis. Ensuring that the shop is in excellent shape and fully stocked at all times so that customers can make a buying decision on their own. Creating an environment of trust by encouraging open, constructive, honest, two-way feedback with your team and other colleagues while providing an inspiring and motivating direction for co-workers and engaging them fully in the IKEA objectives. Support your manager in managing the recruitment, retention, performance management, succession planning and competence development of the team. Ensuring co-workers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations.

Job Responsibility

  • Optimising sales and profitability by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments
  • Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply and performance analysis
  • Ensuring that the shop is in excellent shape and fully stocked at all times so that customers can make a buying decision on their own
  • Creating an environment of trust by encouraging open, constructive, honest, two-way feedback with your team and other colleagues while providing an inspiring and motivating direction for co-workers and engaging them fully in the IKEA objectives
  • Support your manager in managing the recruitment, retention, performance management, succession planning and competence development of the team
  • Ensuring co-workers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations

Requirements

  • Passionate about home furnishing, love sales and have a and a desire to lead and motivate your own team within a leading retailer
  • Business-minded and result-driven with a strong customer focus
  • Have previous experience managing and leading a retail store or a large home furnishing business with demonstrated success in driving sales growth
  • Have an energetic leadership style
  • you thrive on the buzz you get from fast paced retail environment
  • Ability to influence and communicate effectively, that provides rapid customer-focused problem solving with a smile on your face

What we offer

  • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Bonus programme (where eligible)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
  • Domestic relocation supported
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