Retail Department Manager, IKEA

Retail Department Manager

IKEA

Location:
United States, Orlando

Category:
Sales

Contract Type:
Employment contract

Salary:

57554.00 - 83286.00 USD / Year

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Job Description:

You'll be optimizing the IKEA shopping experience to secure satisfied customers and increase sales. You care about making a positive impact in the world and understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

Job Responsibility:

Optimizing the IKEA shopping experience to secure satisfied customers and increase sales
Ensuring maximized sales and long-term profitability in accordance with department goals
Analyzing and acting on commercial opportunities, changing availability of products (overstock and out of stock) and customer feedback
Directing the overall selection, onboarding and development of co-workers
Collaborating with matrix partners, other retail department managers and commercial partners including the Visual Merchandising Manager, Interior Design Manager and Logistics Partners to optimize sales
Ensuring the team has knowledge of product ranges and services to improve customers' overall shopping experience
Monitoring market trends and taking actions to meet customer demands
Contributing to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

Requirements:

5 years of experience managing, leading and developing people in a retail, customer-centric environment
5 years of experience working in active sales, based on an understanding of customer needs

What we offer:

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment

Additional Information:

Job Posted:
October 22, 2025

Expiration:
October 28, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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