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Retail Customer Service

360 Resourcing Solutions

Location:
United Kingdom , Stranraer

Category:
Customer Service

Contract Type:
Employment contract

Salary:

12.71 GBP / Hour

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Job Responsibility:

Processing customers’ bets in a timely and attentive manner
Attending to all customer queries quickly and knowledgeably
Engaging customers with expert knowledge of our products and promotions
Supporting key promotional events throughout the sporting calendar
Maintaining a well-presented environment which customers love to be a part of
Being a team player – collaboration is key to improving the customer experience
Handling cash transactions with the upmost care and accuracy
Following our Think 25 policy and adhering to our age verification processes.

Requirements:

Be 18+ and have the right to work in the UK
Must be able to work evenings, weekends, and public holidays
Outstanding customer service skills and the ability to engage all customers
A passion for sports, betting and gaming is beneficial but not essential
An eagerness to learn, develop and flourish within the Betfred family.

Nice to have:

A passion for sports, betting and gaming is beneficial but not essential

What we offer:

A competitive rate of pay and pension contribution
Generous discretionary bonus schemes, incentives and competitions
An annual leave entitlement that increases with your length of service
Access to an online GP 24/7, 365 days a year for you and your immediate family
Employee wellbeing support through our Employee Assistance Programme
Enhanced Maternity & Paternity pay
Long service recognition
Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream

Additional Information:

Job Posted:
May 04, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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