Retail Customer Service, IKEA

Retail Customer Service

IKEA

Location:
United States, Schaumburg

Category:
Customer Service

Contract Type:
Employment contract

Salary:

17.24 - 19.83 USD / Hour

Save Job

Apply Position

Job Description:

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

Job Responsibility:

Creates a positive customer experience by ensuring accurate transactions and/or orders
Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns

Requirements:

1 year sales or customer service experience preferred
High School Diploma or equivalent

What we offer:

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment

Additional Information:

Job Posted:
April 27, 2025

Employment Type:

Parttime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.