Retail Customer Service & Sales Floor Support Job at Nordstrom (Pasadena)

Retail Customer Service & Sales Floor Support

This job is a great fit for someone who is customer obsessed and loves to solve ...

Location

United States of America , San Marcos

Salary:

18.00 - 18.70 USD / Hour

Nordstrom

Expiration Date

Until further notice

Requirements

The ability to effectively build relationships with your customers, peers and leadership
Proficiency in multiple operating systems such as MS Windows, iOS and Android
Clear, effective communication with strong interpersonal skills
The ability to prioritize multiple tasks in a fast-paced environment
Accountability, initiative and a high level of ownership
The ability to work a flexible schedule based on department needs
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Job Responsibility

Assist customers with a variety of transactions through a seamless and friendly experience
Demonstrate expertise in all technologies used in the store environment
Inspire trust, teamwork and positive team relationships
Defuse customer situations and provide resolution in a timely and effective manner
Ensure the security and privacy of customer information through education, compliance and resolution of issues
Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program

What we offer

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k
medical/vision/dental/life/disability insurance options
PTO accruals
Holidays
performance-based incentives/bonuses

Retail Customer Service, Sales Floor Support, and Stock & Fulfillment

Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom...

Location

United States , San Clemente

Salary:

18.30 - 19.00 USD / Hour

Nordstrom

Expiration Date

Until further notice

Requirements

Clear, effective communication with strong interpersonal skills
Accountability, initiative and a high level of ownership
Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
The ability to work a flexible schedule based on business needs
Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Job Responsibility

Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day
Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
Demonstrate expertise in all technologies used in the store environment
Adhere to all operational, merchandise and asset protection standards
Promote initiatives like our Nordstrom Rewards program

What we offer

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k
Holidays
performance-based incentives/bonuses

Fulltime

Retail Customer Service & Sales Support - Topanga Rack

The ideal logistics processor is independent, motivated, results oriented and co...

Location

United States , Woodland Hills

Salary:

18.85 - 19.65 USD / Hour

Nordstrom

Expiration Date

Until further notice

Requirements

A high level of ownership, accountability and initiative
Had success working in a fast-paced environment thanks to your ability to prioritize multiple tasks
Organizational skills and attention to detail
The skills to use of a variety of technology and new computer applications
The ability to work a flexible schedule based on business needs
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds

Job Responsibility

Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
Fulfill customer orders in a timely manner following quality standards
Prepare and ship customer orders following quality, packing and shipping standards
Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
Assist in maintaining clean and organized selling floors and stockrooms
Provide general support to the store, e.g. setting up special events, organizing backroom, markdowns, and relocating store fixtures

What we offer

Medical/Vision
Dental
Retirement
Paid Time Away
Life Insurance
Disability
Merchandise Discount
EAP Resources
401k
PTO accruals

Fulltime

Retail Customer Service & Sales Support

Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom...

Location

United States , Orange

Salary:

18.85 - 19.65 USD / Hour

Nordstrom

Expiration Date

Until further notice

Requirements

Clear, effective communication with strong interpersonal skills
Accountability, initiative and a high level of ownership
Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
The ability to work a flexible schedule based on business needs
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds

Job Responsibility

Work with the team to ensure the salesfloor stays runway ready, and is sized and filled in through re-merchandising and straightening throughout the day
Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
Demonstrate expertise in all technologies used in the store environment
Adhere to all operational, merchandise and asset protection standards
Promote initiatives like our Nordstrom Rewards program
Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
Fulfill customer orders in a timely manner following quality standards

What we offer

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
Performance-based incentives/bonuses
401k
PTO accruals
Holidays

Retail Cashier & Sales Floor Support- Mall of Georgia Rack

The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy...

Location

United States , Buford

Salary:

16.45 - 17.15 USD / Hour

Nordstrom

Expiration Date

Until further notice

Requirements

Clear, effective communication with strong interpersonal skills
Accountability, initiative and a high level of ownership
Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT OR FULFILLMENT ROLE)
The ability to work a flexible schedule based on business needs

Job Responsibility

Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor
Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
Work with the team to ensure the sale's floor stays runway ready through re-merchandising and straightening throughout the day
Assist customers with a variety of transactions through a seamless and friendly experience
Demonstrate expertise in all technologies used in the store environment
Defuse customer situations and provide resolutions in a timely and effective manner
Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
Fulfill customer orders in a timely manner following quality standards
Prepare and ship customer's orders following quality, packing and shipping standards

What we offer

Medical/Vision
Dental
Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k
medical/vision/dental/life/disability insurance options
PTO accruals
Holidays

Retail Cashier & Sales Floor Support- Renaissance Center Rack

Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom...

Location

United States , Durham

Salary:

17.05 - 17.75 USD / Hour

Nordstrom

Expiration Date

Until further notice

Requirements

Clear, effective communication with strong interpersonal skills
Accountability, initiative and a high level of ownership
Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
The ability to work a flexible schedule based on business needs
Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds

Job Responsibility

Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day
Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
Demonstrate expertise in all technologies used in the store environment
Adhere to all operational, merchandise and asset protection standards
Promote initiatives like our Nordstrom Rewards program
Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
Fulfill customer orders in a timely manner following quality standards

What we offer

Medical/Vision
Dental
Retirement
Paid Time Away
Life Insurance
Disability
Merchandise Discount
EAP Resources
Performance-based incentives/bonuses
401k

Fulltime

Seasonal Retail Cashier & Sales Floor Support - Washington Square

The ideal Store Support employee has a passion for fashion, is positive, energet...

Location

United States , Portland

Salary:

19.15 - 19.95 USD / Hour

Nordstrom

Expiration Date

Until further notice

Requirements

The ability to prioritize multiple tasks and requests from customers in a fast-paced environment
Excellent communication and interpersonal skills
Strong organization and follow-through
A knack for problem solving
Proficiency with computers and an interest in learning new computer applications
The ability to work a flexible schedule based on business needs
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Job Responsibility

Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service
Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion
Be a great team player by doing your part of keep the department 'runway ready,' including straightening up, lightly cleaning and restocking the cash wrap area and sales floor
Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary
Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program
Flexible to support other areas of the store including order fulfillment and order pick-up

What we offer

Medical/Vision
Dental
Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k
medical/vision/dental/life/disability insurance options
PTO accruals
Holidays

Fulltime

Retail Cashier & Sales Floor Support-Madison West Towne Rack

The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy...

Location

United States , Madison

Salary:

16.00 - 16.65 USD / Hour

Nordstrom

Expiration Date

Until further notice

Requirements

Clear, effective communication with strong interpersonal skills
Accountability, initiative and a high level of ownership
Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT OR FULFILLMENT ROLE)
The ability to work a flexible schedule based on business needs

Job Responsibility

Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor
Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
Work with the team to ensure the sale’s floor stays 'runway ready' through re-merchandising and straightening throughout the day
Assist customers with a variety of transactions through a seamless and friendly experience
Demonstrate expertise in all technologies used in the store environment
Defuse customer situations and provide resolutions in a timely and effective manner
Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
Fulfill customer orders in a timely manner following quality standards
Prepare and ship customer’s orders following quality, packing and shipping standards

What we offer

Medical/Vision
Dental
Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k
PTO accruals
Holidays
performance-based incentives/bonuses

Fulltime

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Retail Customer Service & Sales Floor Support

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