Retail Customer Service & Returns Jobs

Retail Customer Service

Retail Customer Service position focused on returns and customer interactions at...

Location

United States , St. Louis

Salary:

17.24 - 24.58 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred
High School Diploma or equivalent
must be 18yrs
Authorized in US
must have open availability especially weekends FRI-Sun between 8am-11pm

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Records information accurately for analysis
Meets customers' needs and solves problems independently
Builds loyalty by ensuring positive customer journey
Builds emotional connections through meaningful and empathetic interactions
Provides simple and efficient handout experience
Provides simple and smooth returns and exchange experience

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Retail Customer Service

Creates a positive customer experience by ensuring accurate transactions and/or ...

Location

United States , Pittsburgh

Salary:

17.24 - 24.58 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred
High School Diploma or equivalent

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Retail Customer Service

A job at IKEA involves delighting customers, contributing to a better everyday l...

Location

United States , Pittsburgh

Salary:

19.57 - 27.83 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred
High School Diploma or equivalent
must be able to work nights & weekends

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey
Builds emotional connections through meaningful and empathetic interactions
Provides customers with a simple and efficient handout experience and sells services during handover
Provides a smooth returns and exchange experience, collecting high-quality data for follow-up

What we offer

Generous paid time off
holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount
meal deal
referral bonus
Pet insurance program

Fulltime

Retail Customer Service

A part-time customer service role at IKEA, focusing on ensuring a positive custo...

Location

United States , Jacksonville

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred
High School Diploma or equivalent

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns

What we offer

Generous paid time off, holiday, and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Parttime

Retail Customer Service

A job at IKEA is so much more than home furnishings. Together, we work to make a...

Location

United States , Draper

Salary:

17.24 - 24.58 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred
High School Diploma or equivalent

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Retail Customer Service II

A job at IKEA is so much more than home furnishings. Together, we work to make a...

Location

United States , Tampa

Salary:

17.24 - 24.58 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred
High School Diploma or equivalent

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns

What we offer

Generous paid time off
holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount
meal deal
and referral bonus
Pet insurance program

Fulltime

Retail Customer Service Associate II

A job at IKEA is more than home furnishings. Together, we work to make a better ...

Location

United States , Brooklyn

Salary:

19.52 - 27.86 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

2-3 years of retail customer service experience preferred
High School Diploma or equivalent

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Retail Customer Service

A job at IKEA is so much more than home furnishings. Together, we work to make a...

Location

United States , Schaumburg

Salary:

17.24 - 19.83 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred
High School Diploma or equivalent

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Parttime

Retail Customer Service & Returns

IKEA

Location:
United States , Schaumburg

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 30, 2025

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Category:
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Contract Type:
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Job Posted:
April 30, 2025