Retail Customer Service Officer Job at Australia Post (Cleveland)

New

Retail Customer Service Officer

Location

Australia , Ringwood

Salary:

28.58 - 30.55 AUD / Hour

Australia Post

Expiration Date

Until further notice

Requirements

Have experience in customer service and/or cash handling
Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift
Ability to work at multiple locations with availability for both morning and afternoon shifts across our operational hours of Monday - Saturday

Job Responsibility

Performing customer sales and service transactions with customers
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
Conducting and processing a number of identity services transactions, including Australian Passport Interviews
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
Assisting customers with mail and parcels lodgements and associate costs
Building rewarding relationships with customers by understanding their needs
Assisting with administrative duties such as stocktaking and record maintenance

What we offer

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources
12% Superannuation

Parttime

New

Retail Customer Service Officer

Help us deliver like never before Australia Post is delivering like never before...

Location

Australia , Noble Park

Salary:

28.58 - 30.55 AUD / Hour

Australia Post

Expiration Date

Until further notice

Requirements

Friendly, enthusiastic and reliable
Love working in a team environment
Ready to put the customer at the centre of everything you do
Experience in customer service and/or cash handling
Be fit to lift up to 16kgs of mail regularly and stand for your shift

Job Responsibility

Performing customer sales and service transactions with customers
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
Conducting and processing a number of identity services transactions, including Australian Passport Interviews
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
Assisting customers with mail lodgements and associate costs
Building rewarding relationships with customers by understanding their needs
Assisting with administrative duties such as stocktaking and record maintenance

What we offer

Extensive, supportive training is provided
12% Superannuation
Post Perks

Parttime

New

Retail Customer Service Officer

Working with our customers at Australia Post isn't just about helping Australian...

Location

Australia , Wellington

Salary:

28.58 - 30.55 AUD / Hour

Australia Post

Expiration Date

Until further notice

Requirements

Have experience in customer service and/or cash handling
Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift

Job Responsibility

Performing customer sales and service transactions with customers
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
Conducting and processing a number of identity services transactions, including Australian Passport Interviews
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
Assisting customers with mail and parcels lodgements and associate costs
Building rewarding relationships with customers by understanding their needs
Assisting with administrative duties such as stocktaking and record maintenance

What we offer

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

Parttime

Retail Customer Service Officer

Help us deliver like never before Australia Post is delivering like never before...

Location

Australia , Warwick

Salary:

35.01 - 37.42 AUD / Hour

Australia Post

Expiration Date

Until further notice

Requirements

Friendly, enthusiastic and reliable
Love working in a team environment
Ready to put the customer at the centre of everything you do to help make a difference in the community
Have experience in customer service and/or cash handling
Be fit to lift up to 16kgs of mail regularly and stand for your shift

Job Responsibility

Performing customer sales and service transactions with customers
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
Conducting and processing a number of identity services transactions, including Australian Passport Interviews
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
Assisting customers with mail lodgements and associate costs
Building rewarding relationships with customers by understanding their needs
Assisting with administrative duties such as stocktaking and record maintenance

What we offer

Extensive, supportive (paid) training on commencement
We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
We invest in your personal wellbeing
Recognise and reward you for your contribution to our success with Post Perks

Retail Customer Service Officer

Help us deliver like never before Australia Post is delivering like never before...

Location

Australia , Minto

Salary:

28.58 - 30.55 AUD / Hour

Australia Post

Expiration Date

Until further notice

Requirements

You’re friendly, enthusiastic and reliable and you love working in a team environment
You’re ready to put the customer at the centre of everything you do to help make a difference in the community
Have experience in customer service and/or cash handling
Be fit to lift up to 16kgs of mail regularly and stand for your shift

Job Responsibility

Performing customer sales and service transactions with customers
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
Conducting and processing a number of identity services transactions, including Australian Passport Interviews
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
Assisting customers with mail lodgements and associate costs
Building rewarding relationships with customers by understanding their needs
Assisting with administrative duties such as stocktaking and record maintenance

What we offer

12% Superannuation after successful completion of the probationary period
Post Perks

Parttime

Retail Customer Service Officer

Help us deliver like never before Australia Post is delivering like never before...

Location

Australia , Armidale

Salary:

35.01 - 37.42 AUD / Hour

Australia Post

Expiration Date

Until further notice

Requirements

Friendly, enthusiastic and reliable
love working in a team environment
ready to put the customer at the centre of everything you do
experience in customer service and/or cash handling
fit to lift up to 16kgs of mail regularly and stand for your shift

Job Responsibility

Performing customer sales and service transactions with customers
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
Conducting and processing a number of identity services transactions, including Australian Passport Interviews
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
Assisting customers with mail lodgements and associate costs
Building rewarding relationships with customers by understanding their needs
Assisting with administrative duties such as stocktaking and record maintenance

What we offer

12 Weeks on the job paid training
12% Superannuation
Post Perks
Career development opportunities

Parttime

Retail Customer Service Officer

Help us deliver like never before Australia Post is delivering like never before...

Location

Australia , Bundaberg Central

Salary:

35.01 - 37.42 AUD / Hour

Australia Post

Expiration Date

Until further notice

Requirements

You're friendly, enthusiastic and reliable and you love working in a team environment
You're ready to put the customer at the centre of everything you do to help make a difference in the community
Have experience in customer service and/or cash handling
Be fit to lift up to 16kgs of mail regularly and stand for your shift

Job Responsibility

Performing customer sales and service transactions with customers
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
Conducting and processing a number of identity services transactions, including Australian Passport Interviews
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
Assisting customers with mail / parcel lodgements
You will be trained and then assisting with back of house sorting duties as required

What we offer

Potential permanent work
Access to apply for future permanent vacancies
Extensive, supportive training, up to 12 weeks
Access to Post Perks
We invest in your personal wellbeing
Recognise and reward you for your contribution to our success

Parttime

Retail Customer Service Officer

Working with our customers at Australia Post isn't just about helping Australian...

Location

Australia , Mount Isa

Salary:

35.01 - 37.42 AUD / Hour

Australia Post

Expiration Date

Until further notice

Requirements

Have experience in customer service and/or cash handling
Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift

Job Responsibility

Performing customer sales and service transactions with customers
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
Conducting and processing a number of identity services transactions, including Australian Passport Interviews
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
Assisting customers with mail and parcels lodgements and associate costs
Building rewarding relationships with customers by understanding their needs
Assisting with administrative duties such as stocktaking and record maintenance

What we offer

Pay Rate $35.01 / hour increases to $37.42 / hour after 3 months, + 12% Superannuation
District Allowance from $3,640 / year
Extensive, supportive (paid) training, up to 12 weeks, approx. 4 hours / day
Career progression! You'll have access to applying for any permanent jobs that become available
Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

Parttime

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