Retail Customer Service Officer

Help us deliver like never before Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride. About the opportunity As our Retail Customer Service Officer, you'll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It's our retail teams who make sure that every experience they have is a great one. And while they do, they're supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities. Role Details: Casual Position | "On Call" after training your roster will include a mix of both scheduled and unscheduled shifts, Monday to Friday, between 8:45 a.m. and 5:06 p.m. Extensive, supportive full time (paid) training for 6 weeks on commencement, Monday - Friday, 8:45 am - 5:06 pm After training, hours cannot be guaranteed as shifts will be to cover annual and sick leave, you may be called in at short notice.