Retail Customer Service II

A job at IKEA is so much more than home furnishings. Together, we work to make a...

Location

United States , Brooklyn

Salary:

19.91 - 28.12 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred
High School Diploma or equivalent

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Parttime

Customer Service Specialist II

Customer Service Representative. What You’ll Do: Receives telephone inquiries fr...

Location

United States , West Jefferson

Salary:

19.00 USD / Hour

ACE Hardware

Expiration Date

Until further notice

Requirements

Minimum high school diploma required
Some college education is preferred
Minimum of 2 years customer service experience
Excellent phone skills including professional phone presence
Superb problem-solving skills, with ability to interact with anxious customers and follow through quickly with problem resolution
Excellent computer skills
Prefer experience with SAP, AS400, Microsoft Word and Excel
Ability to work in warehouse environment when researching discrepancies

Job Responsibility

Receives telephone inquiries from retailers regarding order status, adjustments, stock on hand, etc
Retrieves retailer information, stock status information, status of purchase orders, make changes to purchase orders, etc
Follows up on inquiries by checking computer programs for delivery information
Works closely with shipping and traffic departments regarding delivery status
Checks with credit department concerning credit status of retailers upon receipt of rush orders
Maintains files of active orders and post activity such as change notices, scheduling changes, partial shipments and credit adjustments
Prepares paperwork for accounting department for credits and debits
Reviews all Returned Goods Forms for correct reason codes to determine correct inventory adjustments and credits are issued

What we offer

Weekly Pay
Paid Time Off Programs (incl. vacation, paid sick time, holiday pay)
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution
Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position
Long-term Career Opportunities
Tuition Reimbursement Program
Employee Recognition Program
Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events

Fulltime

Customer Service Specialist II

Customer Service Representative. Receives telephone inquiries from retailers reg...

Location

United States , Gansevoort

Salary:

18.00 - 23.00 USD / Hour

ACE Hardware

Expiration Date

Until further notice

Requirements

Minimum high school diploma required
Minimum of 2 years customer service experience
Excellent phone skills including professional phone presence
Superb problem-solving skills, with ability to interact with anxious customers and follow through quickly with problem resolution
Excellent computer skills

Job Responsibility

Receives telephone inquiries from retailers regarding order status, adjustments, stock on hand, etc.
Retrieves retailer information, stock status information, status of purchase orders, make changes to purchase orders, etc.
Follows up on inquiries by checking computer programs for delivery information
Works closely with shipping and traffic departments regarding delivery status
Checks with credit department concerning credit status of retailers upon receipt of rush orders
Maintains files of active orders and post activity such as change notices, scheduling changes, partial shipments and credit adjustments
Prepares paperwork for accounting department for credits and debits
Reviews all Returned Goods Forms for correct reason codes to determine correct inventory adjustments and credits are issued

What we offer

Weekly Pay
Paid Time Off Programs (incl. vacation, paid sick time, holiday pay)
Comprehensive health coverage (medical, dental, vision and disability) & life insurance benefits
Generous 401(k) retirement savings plan with matching contribution
Dock to Driver Program
Long-term Career Opportunities
Tuition Reimbursement Program
Employee Recognition Program
Merchandise Discounts
Employee Assistance Program (EAP)

Fulltime

Customer Service Associate II

A job at IKEA is so much more than home furnishings. Together, we work to make a...

Location

United States , Norfolk, Virginia

Salary:

17.58 - 24.83 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Parttime

Customer Experience Co-worker II- Returns

You care about making a positive impact in the world. You understand greatness r...

Location

United States , Tampa

Salary:

17.58 - 24.83 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Parttime

Customer Experience Co-worker II

A job at IKEA is so much more than home furnishings. Together, we work to make a...

Location

United States , Emeryville

Salary:

22.00 - 28.65 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred
High School Diploma or equivalent

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

New

Central Support Chef

Impact Food Group (IFG) is one of England’s fastest-growing school food provider...

Location

United Kingdom , Wolverhampton

Salary:

35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous Chef Manager experience (ideally within secondary education)
A genuine passion for food and customer service
Strong craft skills and the ability to lead by example
Excellent organisation, flexibility, and resilience
The ability to prioritise and adapt across multiple sites
Full UK driving licence and access to own vehicle

Job Responsibility

Covering chef manager absences across sites
Supporting with the training and development of onsite catering teams
Assisting with the mobilisation of new contracts
Maintaining high standards of food quality, service, and compliance
Providing hands-on kitchen support when required

What we offer

Free meals on shift
Uniform
Pension
Paid mileage for travel between sites
Ongoing training, development, and career progression opportunities
Free qualifications
Staff discount scheme across 850+ retailers
Monthly team incentives including shopping vouchers

Fulltime

New

Central Support Chef

We’re recruiting for a Central Support Chef to join our fantastic team, supporti...

Location

United Kingdom , Oxford

Salary:

35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous Chef Manager experience (ideally within secondary education)
A genuine passion for food and customer service
Strong craft skills and the ability to lead by example
Excellent organisation, flexibility, and resilience
The ability to prioritise and adapt across multiple sites
Full UK driving licence and access to own vehicle

Job Responsibility

Covering chef manager absences across sites
Supporting with the training and development of onsite catering teams
Assisting with the mobilisation of new contracts
Maintaining high standards of food quality, service, and compliance
Providing hands-on kitchen support when required

What we offer

Free meals on shift
Provided uniform
Paid mileage for travel between sites
Access to a company pension scheme
Ongoing training, development, and career progression opportunities
Free qualifications to support growth
Staff discount scheme across 850+ retailers
Monthly team incentives including chance to win shopping vouchers

Fulltime

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Retail Customer Service II - Returns

Job Description

Job Responsibility

Requirements

What we offer

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