CrawlJobs Logo

Retail Customer Service II - Returns

https://www.ikea.com Logo

IKEA

Location Icon

Location:
United States , Brooklyn, New York

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

19.91 - 28.12 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

Job Responsibility:

  • Creates a positive customer experience by ensuring accurate transactions and/or orders
  • Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience
  • Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
  • Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
  • Builds emotional connections through meaningful and empathetic interactions with customers
  • Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
  • Offers and sells services to customers during the handover process when needed
  • Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns

Requirements:

  • 1 year sales or customer service experience preferred
  • High School Diploma or equivalent
What we offer:
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
IKEA - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
Unlock more languages and countries
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Retail Customer Service II - Returns

Retail Customer Service Associate II

A job at IKEA is more than home furnishings. Together, we work to make a better ...
Location
Location
United States , Brooklyn
Salary
Salary:
19.52 - 27.86 USD / Hour
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-3 years of retail customer service experience preferred
  • High School Diploma or equivalent
Job Responsibility
Job Responsibility
  • Creates a positive customer experience by ensuring accurate transactions and/or orders
  • Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience
  • Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
  • Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
  • Builds emotional connections through meaningful and empathetic interactions with customers
  • Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
  • Offers and sells services to customers during the handover process when needed
  • Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns
What we offer
What we offer
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Fulltime
Read More
Arrow Right

Retail Customer Service II

A job at IKEA is so much more than home furnishings. Together, we work to make a...
Location
Location
United States , Tampa
Salary
Salary:
17.24 - 24.58 USD / Hour
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1 year sales or customer service experience preferred
  • High School Diploma or equivalent
Job Responsibility
Job Responsibility
  • Creates a positive customer experience by ensuring accurate transactions and/or orders
  • Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience
  • Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
  • Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
  • Builds emotional connections through meaningful and empathetic interactions with customers
  • Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
  • Offers and sells services to customers during the handover process when needed
  • Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns
What we offer
What we offer
  • Generous paid time off
  • holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount
  • meal deal
  • and referral bonus
  • Pet insurance program
  • Fulltime
Read More
Arrow Right

Retail Customer Service II

A job at IKEA is so much more than home furnishings. Together, we work to make a...
Location
Location
United States , Brooklyn
Salary
Salary:
19.91 - 28.12 USD / Hour
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1 year sales or customer service experience preferred
  • High School Diploma or equivalent
Job Responsibility
Job Responsibility
  • Creates a positive customer experience by ensuring accurate transactions and/or orders
  • Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience
  • Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
  • Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
  • Builds emotional connections through meaningful and empathetic interactions with customers
  • Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
  • Offers and sells services to customers during the handover process when needed
  • Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns
What we offer
What we offer
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Parttime
Read More
Arrow Right

Customer Experience Co-worker II- Returns

You care about making a positive impact in the world. You understand greatness r...
Location
Location
United States , Tampa
Salary
Salary:
17.58 - 24.83 USD / Hour
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1 year sales or customer service experience preferred
Job Responsibility
Job Responsibility
  • Creates a positive customer experience by ensuring accurate transactions and/or orders
  • Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience
  • Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
  • Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
  • Builds emotional connections through meaningful and empathetic interactions with customers
  • Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
  • Offers and sells services to customers during the handover process when needed
  • Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns
What we offer
What we offer
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Parttime
Read More
Arrow Right

Customer Service Associate II

A job at IKEA is so much more than home furnishings. Together, we work to make a...
Location
Location
United States , Norfolk, Virginia
Salary
Salary:
17.58 - 24.83 USD / Hour
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1 year sales or customer service experience preferred
Job Responsibility
Job Responsibility
  • Creates a positive customer experience by ensuring accurate transactions and/or orders
  • Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience
  • Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
  • Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
  • Builds emotional connections through meaningful and empathetic interactions with customers
  • Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
  • Offers and sells services to customers during the handover process when needed
  • Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns
What we offer
What we offer
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Parttime
Read More
Arrow Right

Customer Experience Co-worker II

A job at IKEA is so much more than home furnishings. Together, we work to make a...
Location
Location
United States , Emeryville
Salary
Salary:
22.00 - 28.65 USD / Hour
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1 year sales or customer service experience preferred
  • High School Diploma or equivalent
Job Responsibility
Job Responsibility
  • Creates a positive customer experience by ensuring accurate transactions and/or orders
  • Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience
  • Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
  • Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
  • Builds emotional connections through meaningful and empathetic interactions with customers
  • Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
  • Offers and sells services to customers during the handover process when needed
  • Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns
What we offer
What we offer
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Fulltime
Read More
Arrow Right

Customer Experience II

A job at IKEA is so much more than home furnishings. Together, we work to make a...
Location
Location
United States , West Chester
Salary
Salary:
17.58 - 24.83 USD / Hour
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passion for delighting customers
  • Understanding that greatness requires thinking differently
  • Value an inclusive and accepting work environment
Job Responsibility
Job Responsibility
  • Creates a positive customer experience by ensuring accurate transactions and/or orders
  • Records information accurately for analysis to improve future shopping experience
  • Meets customers' needs, solves problems independently, and recognizes when to escalate
  • Builds loyalty by ensuring a positive customer journey
  • Builds emotional connections through meaningful and empathetic interactions
  • Provides a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
  • Offers and sells services during the handover process when needed
  • Provides a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns
What we offer
What we offer
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Parttime
Read More
Arrow Right
New

Specialist One-to-One Study Skills Support Worker

As a Specialist-one-to-one Study Skills Support Worker, you will provide learnin...
Location
Location
United Kingdom , Leeds
Salary
Salary:
28.00 GBP / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
June 10, 2026
Flip Icon
Requirements
Requirements
  • Must be qualified to undergraduate degree level (level 6 as minimum)
  • Must have a teaching qualification
  • Must have taken extensive training in adult autism
  • Excellent interpersonal and communication skills
  • Ability to identify ways of helping students to build on their learning strengths whilst maintaining a confidential and professional working relationship
  • Punctuality and reliability
  • Good organisational skills
  • Ability to manage a caseload of students
Job Responsibility
Job Responsibility
  • Provide learning support and academic guidance
  • Create an individual learning plan tailored to the student's needs that encourages them to become an independent learner
  • Support students to build on strengths and learning strategies
  • Support students to create strategies around organisation and time management
  • Support students to create action plans to stay on track with studies
  • Support students to build on research skills - widening knowledge by using a variety of sources
  • Support students to build on comprehension skills within reading and writing
What we offer
What we offer
  • Flexible working hours - you can select your own schedule!
  • £28 per hour plus accrued holiday pay at £3.38 per hour
  • Working for the UK's leading provider of non medical help support
  • Engaged on a pay as you earn PAYE contract
  • Weekly payment for all approved time sheets
  • Free CPD / elearning upon included within the registration
  • Free Employee Assistance Helpline
  • Workplace Pension Scheme
  • Entitled to maternity, paternity, adoption and sick leave
  • Refer a friend scheme - unlimited cap on all successful referrals!
  • Fulltime
Read More
Arrow Right