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Telstra Logo Telstra · Customer Service

Retail Consultant

Australia, Brisbane Employment contract · Job Posted May 26, 2025

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Job Description

Join Telstra at the Brisbane Icon store as a Retail Consultant, where you'll empower customers to transform their telecommunications experience through exceptional service and cutting-edge tech. Receive ongoing career development, achieve sales targets, and enjoy a range of exclusive benefits.

Job Responsibility

  • Provide exceptional in-store customer journey
  • support and provide solutions for customers through a progressive sales approach
  • showcase knowledge of cutting-edge tech and gadgets
  • achieve sales targets

Requirements

  • Experience in a customer-facing role
  • ability to easily build a connection with a variety of new and existing customers
  • ability to quickly develop customised solutions for customers
  • drive to reach and exceed sales targets and KPIs
  • hunger to learn and grow within the role
  • love being in a fast-paced, busy retail environment where you can provide excellent customer service

What we offer

  • Team performance-related commission with first 2 months guaranteed
  • 30% off Telstra services
  • continuous training from management
  • Telstra SIM card
  • exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers
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