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Retail Consultant

https://www.telstra.com.au/ Logo

Telstra

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Location:
Australia, Glenorchy

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

As a Retail Consultant, you will work in a Telstra Retail Store, providing outstanding customer service and assisting customers with tech and telecommunications solutions. It is a target-driven role focused on offering an exceptional customer experience while achieving KPIs.

Job Responsibility:

  • Provide an exceptional in-store customer journey
  • collaborate with customers to identify products and services they need
  • stay trained on cutting-edge tech and gadgets
  • use consultative service to support and provide solutions for customers
  • achieve sales targets and KPIs

Requirements:

  • Experience in a customer-facing role
  • ability to easily build a connection with a variety of new and existing customers
  • capability to quickly develop customised solutions for customers
  • drive to reach and exceed sales targets and KPIs
  • hunger to learn and grow within the role and beyond
  • love for being in a fast-paced, busy retail environment and providing excellent customer service
What we offer:
  • Team performance-related commission with first 2 months guaranteed
  • 30% off Telstra services
  • continuous training from management
  • Telstra SIM card
  • exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers

Additional Information:

Job Posted:
September 11, 2025

Expiration:
October 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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