Retail Coaching Expert Job at Audemars Piguet

Retail Coaching Expert

In a continuously evolving retail landscape, ensuring consistent excellence acro...

Location

Switzerland

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

5 years of experience in a retail environment, ideally within the luxury industry
Strong understanding of retail operational excellence, customer experience frameworks, and sales processes
Highly organized, structured, and detail‑oriented, with the ability to manage multiple priorities
Strong analytical abilities and ease working with dashboards, KPIs, and performance tools
Comfortable collaborating cross‑functionally with both central and market teams
Excellent communication skills, with fluency in English (written and spoken) and basic french

Job Responsibility

Support the creation and enhancement of educational KPI tracking tools to improve global retail performance monitoring
Support the production of supports to ensure clarity and accessibility
Produce reports, dashboards, and insights to support Retail Performance leadership in strategic decision‑making
Contribute to retail excellence initiatives aimed at elevating service and customer experience standards
Coordinate and engage with the Area Retail Coach Community
Coordinate cross‑functional project initiatives supporting the Retail Excellence roadmap

What we offer

Basic and supplementary health insurance coverage
5 weeks annual vacation with 2 additional weeks between Christmas and New Year (through daily accumulated minutes throughout the year)
Financial support for sporting and cultural activities, as well as for soft mobility (eg. public transportation)
Free parking spaces and charging stations for electric vehicles
Possibility to work remotely from one of our remote sites (located in cantons Geneva,Vaud and Neuchatel)
A company restaurant
A pension fund (OP) with an advantageous employer contribution

Fulltime

Retail Coaching Expert

In a continuously evolving retail landscape, ensuring consistent excellence acro...

Location

Switzerland , Le Brassus

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

5 years of experience in a retail environment, ideally within the luxury industry
Strong understanding of retail operational excellence, customer experience frameworks, and sales processes
Highly organized, structured, and detail‑oriented, with the ability to manage multiple priorities
Strong analytical abilities and ease working with dashboards, KPIs, and performance tools
Comfortable collaborating cross‑functionally with both central and market teams
Excellent communication skills, with fluency in English (written and spoken) and basic french

Job Responsibility

Support the creation and enhancement of educational KPI tracking tools to improve global retail performance monitoring
Support the production of supports to ensure clarity and accessibility
Produce reports, dashboards, and insights to support Retail Performance leadership in strategic decision‑making
Contribute to retail excellence initiatives aimed at elevating service and customer experience standards
Coordinate and engage with the Area Retail Coach Community
Coordinate cross‑functional project initiatives supporting the Retail Excellence roadmap

What we offer

Basic and supplementary health insurance coverage
5 weeks annual vacation with 2 additional weeks between Christmas and New Year (through daily accumulated minutes throughout the year)
Financial support for sporting and cultural activities, as well as for soft mobility (eg. public transportation)
Free parking spaces and charging stations for electric vehicles
Possibility to work remotely from one of our remote sites (located in cantons Geneva,Vaud and Neuchatel)
A company restaurant
A pension fund (OP) with an advantageous employer contribution

Fulltime

Retail Associate Manager

The Retail Associate Manager works in partnership with the Store Manager to lead...

Location

United States , Leominster

Salary:

43200.00 - 72000.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
1 year customer service and/or sales experience, retail environment preferred (Preferred)
Communication (Required)
Leadership (Required)
Store Operations (Required)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Infuse every store’s Mobile Experts with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers
Ensure that every need the customer has when coming into the store is met and that employees’ build the customer’s confidence by making their experience comfortable, simple and by solving the whole problem
Complete observations of Mobile Experts’ interactions with customers, including feedback, to be used in development, training & coaching conversations
Effectively manage customer wait time
Keep current on products, services and promotions
Lead by example, staying up to date on the latest products, services, training and leadership best practices to remain an expert resource to the team
Interact directly with Mobile Experts to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time
Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards
Use visual displays and interactive devices effectively
Keep visual displays and devices current

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Fulltime

New

Retail Associate Manager

This role supports store leadership to develop and guide the retail team in deli...

Location

United States , Staunton

Salary:

43200.00 - 72000.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
1 year customer service and/or sales experience, retail environment (Preferred)
Change Agility (Required)
Change Management Coaching (Required)
Coaching (Required)
Coaching Conversations (Required)
Communication (Required)
Customer Engagement (Required)
Customer Service (Required)
Engaging People (Required)

Job Responsibility

Lead and develop retail team members to achieve sales targets and deliver customer service excellence
Coach and train staff on product knowledge, customer interaction, and store procedures to enhance team performance
Manage store operations including visual merchandising, plan-o-gram compliance, and maintaining store environment standards
Monitor and control store expenses, discounting, and credits to support financial objectives
Oversee customer wait times and ensure customer needs are met through effective team coordination
Stay current on products, services, and leadership practices to serve as an expert resource for the team
Also responsible for other duties/projects as assigned by business management as needed

What we offer

annual stock grant
employee stock purchase plan
401(k)
free year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account
paid time off
up to 12 paid holidays

Fulltime

New

Retail Store Manager

As a Retail Store Manager, you're ready to lead by example, go All IN, and rally...

Location

United States , Quincy

Salary:

45600.00 - 82300.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
Bachelor's Degree (Preferred)
2-4 years Management experience in retail sales (Required)
2-4 years Sales & sales management experience (Required)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time
Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations
Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions
Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives
Maintain a neat clean organized store environment at all times
Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology
Support your team through development, training, and mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success
Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team
Support team initiatives and create an inclusive environment
Responsible for the overall productivity results in the store

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Annual bonus or periodic sales incentive or bonus
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits

Fulltime

New

Retail Associate Manager

The Retail Associate Manager works in partnership with the Store Manager to lead...

Location

United States , Manchester

Salary:

Not provided

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
1 year customer service and/or sales experience, retail environment (Preferred)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Responsible for infusing every store’s Mobile Experts with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers
Ensure that every need the customer has when coming into the store is met and that employees’ build the customer’s confidence by making their experience comfortable, simple and by solving the whole problem
Complete observations of Mobile Experts’ interactions with customers, including feedback, to be used in development, training & coaching conversations
Effectively manage customer wait time
Keep current on products, services and promotions
Lead by example, staying up to date on the latest products, services, training and leadership best practices to remain an expert resource to the team
Interact directly with Mobile Experts to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time
Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards
Use visual displays and interactive devices effectively
Keep visual displays and devices current

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support

Fulltime

New

Retail Associate Manager

The Retail Associate Manager works in partnership with the Store Manager to lead...

Location

United States , Decorah

Salary:

17.14 - 30.92 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
1 year customer service and/or sales experience, retail environment (Preferred)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Responsible for infusing every store’s Mobile Experts with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers
Ensure that every need the customer has when coming into the store is met and that employees’ build the customer’s confidence by making their experience comfortable, simple and by solving the whole problem
Complete observations of Mobile Experts’ interactions with customers, including feedback, to be used in development, training & coaching conversations
Effectively manage customer wait time
Keep current on products, services and promotions
Lead by example, staying up to date on the latest products, services, training and leadership best practices to remain an expert resource to the team
Interact directly with Mobile Experts to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time
Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards
Use visual displays and interactive devices effectively
Keep visual displays and devices current

What we offer

medical insurance
dental insurance
vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

New

Store Manager (small store)

Are you an experienced retail leader who cares about people, takes pride in grea...

Location

United Kingdom , London

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

Retail management experience and strong commercial awareness
Great customer service skills and a passion for delivering care
Ability to lead performance and implement strategy in-store
A calm, flexible approach with the confidence to adapt at pace
A collaborative style. Able to build both a strong team culture and profitable external relationships
Passion for learning and a drive to support others to grow

Job Responsibility

Lead and inspire your team to deliver exceptional service
Drive sales and performance, balancing customer care with commercial goals
Build strong relationships with GP surgeries, primary care networks and actively engage with the local community
Deliver NHS and private services safely and confidently, offering clear, trusted and expert advice
Help your team feel confident delivering new services, products and initiatives
Champion the Boots brand and making your store stand out
Get to know your people – what motivates them, and what needs to change
Coach and support your team—helping them grow in confidence, skills and experience
Be bold, try new things and use data and insights to look for ways to improve every day

What we offer

Boots Retirement Savings Plan
Generous employee discount across Boots and partner brand
Discretionary annual bonus
38 days annual leave
Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
Flexible benefits scheme
holiday buying, gym discounts, life assurance and more
24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme

Fulltime

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Retail Coaching Expert

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