Retail Clerk, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Reynolds Lake Oconee

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Retail Clerk at The Ritz-Carlton Reynolds Lake Oconee is responsible for greeting customers, assisting with merchandise, processing purchases, and maintaining a neat and clean storeroom. The role involves following company policies, ensuring guest satisfaction, and performing various physical tasks. The position requires a high school diploma or equivalent and no prior work experience.

Job Responsibility:

Greet customers
Offer assistance in locating merchandise
Respond to questions regarding merchandise
Display merchandise in a neat, eye-appealing manner
Restock items as necessary
Check expiration dates and discard expired items
Keep storeroom neat and clean
Complete customer purchases
Process all payment types
Process returns, refunds, and exchanges
Verify customer identification as required
Maintain appropriate cash levels in cash drawer
Turn in all property monies and receipts
Ensure deposits/cash drops are verified
Follow checklist for opening and closing shop
Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage
Report accidents, injuries, and unsafe work conditions to manager
Follow all company policies and procedures
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Comply with quality assurance expectations and standards
Reach, bend, twist, pull, and stoop
Move, lift, or carry objects weighing less than or equal to 10 pounds
Stand, sit, or walk for an extended period of time
Perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination on any protected basis
Empowerment to be creative, thoughtful, and compassionate
Chance to be proud of the work you do and who you work with
Opportunity to join a portfolio of brands with Marriott International

Additional Information:

Job Posted:
July 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Retail Clerk