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Retail cleaning Supervisor

United Kingdom, London 15.85 GBP / Hour · Job Posted February 16, 2026
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Job Description

We’re looking for a Flexible Area Supervisor to support our Regional and Account Managers in delivering high-quality soft services across multiple client sites. This is a hands-on, people-facing role where no two days are the same — perfect for someone who enjoys variety, problem-solving, and being visible on site. You’ll play a key part in keeping contracts running smoothly, supporting site teams, maintaining standards, and ensuring health & safety compliance across your allocated area.

Job Responsibility

  • Providing holiday and sickness cover to ensure continuity of service
  • Carrying out site spot checks to confirm teams have the correct equipment, uniforms, and consumables
  • Identifying and reporting any service delivery issues to the Regional or Account Manager
  • Supporting monthly site audits, sharing findings with clients and providing feedback to on-site teams
  • Helping operatives understand site documentation (Site Bible, RAMS, COSHH, SSOW, etc.)
  • Flagging when site documentation needs updating
  • Supporting health & safety compliance, including toolbox talks, inductions, and online training
  • Reporting accidents, incidents, and near misses in line with company procedures
  • Coordinating or advising on PAT testing where required
  • Monitoring and supporting correct use of Smart Task (booking in/out, usage guidance)
  • Supporting the wider team with any reasonable management requests

Requirements

  • Previous supervisory experience, ideally across multiple sites
  • Background in soft services, preferably cleaning (including specialist cleaning)
  • IOSH qualification (minimum requirement)
  • Strong awareness of Health & Safety best practice
  • Good IT skills, including Microsoft Office
  • Excellent time management and organisation
  • Full UK driving licence
  • Flexible approach to working hours

Nice to have

  • NVQ or similar qualification in Facilities Management
  • Experience using cleaning machinery (buffers, scrubber dryers, i-mops, etc.)

What we offer

  • Varied, hands-on role with real responsibility
  • Opportunity to work across multiple sites and contracts
  • Supportive management structure and clear processes
  • A role where your visibility and impact genuinely matter

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