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Retail Cashier and Customer Service Associate

https://www.ikea.com Logo

IKEA

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Location:
United States , Conshohocken

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

17.15 USD / Hour
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Job Description:

At IKEA, it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions.

Job Responsibility:

  • Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
  • Provides an efficient and accurate checkout experience in various areas of the store
  • Offers additional products and services such as home delivery, credit card, and IKEA Family card
  • Resolves customer concerns independently to meet their unique needs and expectations
  • Provides friendly, safe, and efficient car loading and unloading services

Requirements:

  • 1 year sales or customer service experience preferred
  • High School Diploma or equivalent
What we offer:
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

Additional Information:

Job Posted:
November 17, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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