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Retail Carts Attendant

https://www.ikea.com Logo

IKEA

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Location:
United States, East Palo Alto

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

19.15 USD / Hour

Job Description:

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

Job Responsibility:

  • Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard
  • Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours
  • Ensure physical shopping tool are filled at closing
  • Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe
  • Address customer needs, resolve issues independently, escalate matters to a manager when needed
  • Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed
  • When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience
  • When supporting in Returns, ensure products and equipment are properly staged
  • When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff
  • Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

Requirements:

  • Physical Demands: Lifting up to 50lbs and walking frequently
  • Working Conditions: Outdoor 50% of the time
What we offer:
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

Additional Information:

Job Posted:
April 30, 2025

Expiration:
May 05, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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