Retail Cart Attendant, IKEA

IKEA

Location:
United States, Brooklyn

Category:
Customer Service

Contract Type:
Employment contract

Salary:

19.15 USD / Hour

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Job Description:

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. The Retail Cart Attendant position ensures an enjoyable shopping experience for customers by maintaining carts, assisting with loading and unloading, and supporting other customer service areas. Teamwork, customer focus, and maintaining IKEA's culture are key priorities.

Job Responsibility:

Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard
ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours
ensure physical shopping tool are filled at closing
monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe
address customer needs, resolve issues independently, escalate matters to a manager when needed
support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed
when supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience
when supporting in Returns, ensure products and equipment are properly staged
when supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff
contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

Requirements:

Lifting up to 50lbs and walking frequently
outdoor 50% of the time

What we offer:

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
paid parental leave (up to 16 weeks)
KinderCare tuition discount
retirement and bonus plans
co-worker discount, meal deal, and referral bonus
pet insurance program
education assistance and learning programs
safety shoe reimbursement
24/7 telehealth visits
dental and vision plans
medical and Rx plans (must work min. 20 hrs/wk)
a fun and inclusive work environment

Additional Information:

Job Posted:
September 09, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Retail Cart Attendant