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The Avis Car Sales Manager, reporting to the General Manager of the location, is responsible for the handling and coordination of documentation and title administrative tasks related to all retail transactions. This position contributes to the success of the sales department by providing effective, accurate, and timely support to the retail sales team throughout North America. This position requires an understanding of retail car sales documentation, deal structuring and penciling, tag/title work, and must have the ability to execute on all local and national, state and federal, compliance policies, laws, and regulations.
Job Responsibility:
Help the store to consistently and profitably meet used vehicle sales quotas through expert management, deal working, and leadership of the sales team
Help train the sales team on sales methodologies that support established sales targets and F&I process
Help train sales team to become subject matter experts on all vehicles and vehicle specifications/features in the inventory
Coordinate sales completion, and title administrative tasks for a dedicated or multiple Avis Car Sales locations, with corporate & VAB offices and third-party partners
Load and execute documentation related to all retail transactions
E-signing and E-contracting are required whenever applicable
Ensure deal structure meets bank approval guidelines & terms, LTV, Back-end allowance, Contract rate, Bank fees, etc., prior to contracting
Confirm and verify proof of insurance with customers, insurance agents, prior to contracting
Confirm and verify trade payoffs prior to contracting customers when applicable
Obtain and handle customer deposits/downpayments according to company policy and process
Ensure the correct handling of trade titles according to company policy and process
Receive and audit deal jackets, organize, validate, and process paperwork and funding documents
ensure completion and accuracy (signatures, verify VIN, miles, trade payoffs, titles for trades, odometer reading etc.) of required documents as per deal checklist and VAB requirements
Complete all F&I paperwork accurately and route in a timely manner to ensure quick funding
Responsible for the timely funding of all Contracts In Transit (CIT)
Verify & reconcile fundings for all sold vehicles
Ensure all monies received for car deals are accounted for and reconciled
Process title and registration applications after each sale
Ensure that all vehicle registration paperwork is properly processed and submitted
Coordinate with customers, VAB team, and tag agencies of any issues arising during registration/title work processing
Monitor delivery of titles and plates to customers and/or finance companies
Manage customers’ inquiries about all issues related to deal paperwork, titles, and registrations
Ensure compliance of state and/or local laws in processing tag/title work
Ensure compliance with sales tax/sales reporting as required by state
Coordinate weekly calls with shared service center (VAB) office, corporate office, and third-party associates, while ensuring proper tracking of all work being done
Work with various departments, store GM/managers, and sales representatives to help maximize sales volume for the store
Ensure 100% adherence to all compliance policies vis-à-vis ACS, State and Federal laws alike (OFAC, Red Flag, Risk Based Pricing Disclosure, Adverse Action Notices, FTC Safeguard Rules, form 8300, and more)
Assist and provide backup to store General Manager as needed
Requirements:
High School Diploma
Ability to multitask
Team player and self-motivated
Minimum combined 3 years in Car Sales management and Finance & Insurance (F&I) experience
Valid driver’s license with a clean driving record
Excellent customer service skills
Detail orientated, excellent communication and organization skills
Self-starter, possessing the abilities to meet deadlines, set priorities, multi-task and adapt to change
Quick learner with the ability to work with others and/or manage a team
PC skills, including knowledge of V-Auto, VinSolutions, Dealertrack DMS and F&I, Darwin, and other Finance Programs, as well as certain CRM programs, particularly VinSolutions preferred
Nice to have:
Retail Car Sales Title Clerk experience preferred
What we offer:
Competitive hourly wage, plus commission potential with no draw or chargebacks
Company vehicle and insurance
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages, 401K
Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
Full training to learn the business, and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care services and more
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