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Step into a leadership role where your impact matters! Our Maple Shade store is seeking a dynamic retail leader who thrives on building high-performing teams and delivering exceptional customer experiences. In this role, you’ll mentor and inspire a motivated team, drive sales success, and create a culture of excellence where every interaction feels five-star. If you’re passionate about coaching, problem-solving, and leading by example, this is your chance to make a difference every day.
Job Responsibility:
Assist in building and retaining a high performing team
Create a consistent environment of world class customer service
Exceed sales plan
Act as a mentor, leader, and coach
Build a climate of high performance and five-star customer service
Maximize the performance and productivity of a team
Lead and model a customer first culture
Accountable for active floor management
Provide ongoing coaching and training
Monitor store payroll
Assist in leading the store to achieve Total Monthly Income (TMI) Goals
Monitor inventory management, special orders, receiving processes, layaway, mark out of stock, repairs
Ensure first quality standards for all merchandise
Communicate daily sales goals
Observe individual team member performance and enforce action plans
Assist in building a strong bench and talent pipeline
Ensure the store is always staffed
Requirements:
High School Diploma or degree
Two-four years prior retail management experience in an apparel or specialty store environment
Prior experience with a computerized POS system
What we offer:
Generous Team Member Discount After First Pay Period