Retail Banking Manager - Cards Job at Ethics HR (New Cairo)

Head of Consumer Digital Technology

The Global Head of Consumer Digital Technology will be responsible for defining,...

Location

United States , New York; Irving

Salary:

250000.00 - 500000.00 USD / Year

Citi

Expiration Date

March 19, 2026

Requirements

20+ years of experience
15+ years' managerial experience directly managing high-performing technology teams with demonstrable and measurable results, ideally within a large-scale global financial institution, with significant exposure to digital transformation and customer experience innovation
Consistent record as a senior technology leader (e.g., Department Head, VP, Director), managing multi-functional and strategic enterprise projects involving 1000+ engineers
Extensive experience in the Digital space, shaping technology strategy, driving customer adoption, managing balance sheet growth (assets under management), and long-term retention across Cards, Retail Banking, and Wealth Management in both North American and international markets
Proven expertise and significant experience with digital cards, including payment technologies such as Apple Pay, Google Pay, and other mobile wallet solutions, as well as tokenization and card lifecycle management in a digital context
Proven ability to influence decision-making at all levels within a global organization and influence non-direct reports through data and a compelling vision
Deep technical knowledge, with the ability to break down complex technical challenges and understand the impact of those decisions on engineering at scale
Brings a mix of entrepreneurial, startup/growth, and corporate-level scaled innovation leadership experience
Demonstrates sound business judgment, analytical acumen, consumer-centric mindset, and superior communication skills (written and verbal) essential for leading a global team and engaging with senior stakeholders
A proven track record of fostering a clear vision, translating that vision into actionable strategies, and delivering business-measurable outcomes at a global scale, with a strong focus on digital product delivery and customer satisfaction

Job Responsibility

Define and execute a comprehensive global consumer digital technology strategy, covering Cards, Retail Banking (North America), and Wealth Management (International), that measurably increases digital customer acquisition, engagement, and product growth to foster Multi-Relationship Customers (MRC)
Drive continuous innovation and digital transformation across all consumer channels, leveraging cutting-to-edge technologies to create best-in-class customer experiences, including the strategic integration of Artificial Intelligence (AI) to enhance consumer interactions, provide predictive insights, and personalize offerings
Lead, inspire, and grow a diverse global engineering organization of 1000+ technologists, fostering a culture of technical excellence, agility, and continuous improvement
Collaborate closely with product, marketing, compliance, and other business partners to ensure that digital strategies, campaigns, targeting, pricing, and offer designs align with the overarching strategic vision and desired portfolio economics to optimize acquisitions and retention
Work in close partnership with the Cards CIO and the Wealth CIO to ensure alignment and leverage expertise across these critical business lines
Partner with business leaders to define the vision, mission, and focus for digital products that address the key needs of our customers across Cards, Retail Banking, and Wealth Management
Set clear objectives, key results, and metrics to measure the success of new customer acquisitions, product development, and experiences delivered across the consumer digital ecosystem
Drive new acquisitions and product usage to encourage customers to leverage Citi as a multi-relationship channel for their financial needs
Partner closely with various lines of business to fully align on overall strategy and prioritization in accordance with evolving P&L priorities and regulatory requirements
Identify needs, validate pain points, and determine high-level value propositions/business cases for implementing innovative, relevant, and cost-effective technology solutions

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards

Fulltime

Data Analytics- SAS/ SQL-Chennai

The Data/Information Mgt Analyst is a developing professional role. Deals with m...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

At least 2-5 years relevant experience
Ability to think strategically and the ability to engage resources outside of their direct control to achieve objectives
Know-how on analytic tools (SAS E-miner, Knowledge Seeker, SPSS etc.)
Big data and machine learning experiences are (R, Python etc.) a plus
Business Analysis, Requirement Gathering, Data Analysis
Exposure in SAS, SQL, RDBMS
Proficient in MS Excel, PowerPoint, and VBA
Jira, Bitbucket
Good understanding of banking domain and consumer products (cards, Retail Banking, Deposit, Loans, Wealth management, Mortgage, Insurance, etc.) is preferred
Bachelors/University degree or equivalent experience/ Engineering/ MBA from a premier institute

Job Responsibility

Remediation analysis: Execution of the comprehensive data remediation approach on Customer issues due to gaps observed in policies and governance, Self-identified, or through IA
Impact assessment: Identification of size of the customers and the dollar amount impacted due to these issues
Issue Management & Root cause analysis: Identifying the issues and reasons for the issues by leveraging analytical methods
Audit Support: Tracking implementation plans and providing data evidence, artifacts for audit completion
Daily deliverable of routine and defined outputs, while at the same time developing knowledge of the broader context in which the work is being performed
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Data Analytics Specialist

The Data/Information Mgt Int Anlst is a developing professional role. Deals with...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

At least 5-8 years relevant experience
Ability to think strategically and engage resources outside of direct control
Know-how on analytic tools (SAS E-miner, Knowledge Seeker, SPSS etc.)
Big data and machine learning experiences (R, Python etc.) a plus
Business Analysis, Requirement Gathering, Data Analysis
Exposure in SAS, SQL, RDBMS
Proficient in MS Excel, PowerPoint, and VBA
Jira, Bitbucket
Good understanding of banking domain and consumer products (cards, Retail Banking, Deposit, Loans, Wealth management, Mortgage, Insurance, etc.) preferred
Bachelors/University degree or equivalent experience/ Engineering/ MBA from a premier institute

Job Responsibility

Remediation analysis: Execution of comprehensive data remediation approach on Customer issues
Impact assessment: Identification of size of customers and dollar amount impacted
Issue Management & Root cause analysis: Identifying issues and reasons by leveraging analytical methods
Audit Support: Tracking implementation plans and providing data evidence, artifacts for audit completion
Daily deliverable of routine and defined outputs
Appropriately assess risk when business decisions are made

Fulltime

Store Manager

The Store Manager (SM) is responsible for the overall operations and is leader o...

Location

Salary:

Not provided

Faststop Petroleum

Expiration Date

Until further notice

Requirements

Prior convenience store/retail/customer service experience
A valid driver’s license and adequate transportation
Ability to operate a cash register, Credit Card machine and phone card machine
Basic Computer skills
Ability to operate the store computer and electronic systems
Ability to perform basic arithmetical calculations like addition, multiplication, subtraction etc.
Ability to work nights, weekends, and holidays
Ability to work independently
Accountable for large amounts of cash
Ability to manage a business that operates 24 hours, 7 days a week

Job Responsibility

Forecast, Order, Stock and merchandise product
Develop and assign tasks appropriately to ensure the store is clean, adequately stocked, organized and well-kept
Stock refrigerator units with drink and perishable good
Ensure prompt reconciliation of store operation paperwork
Keeps work area neat, clean and organized
Clean front/face and restock shelving, displays and coolers as needed
Clean fast food area, equipment and stock as needed. Keep coolers and cooler doors clean
Maintain cleanliness of restrooms and facilities
Observe customers as they are fueling to prevent a drive-off before it happens and be able to report drive off if it happens
Follow all required procedures for robbery prevention

What we offer

monthly bonus potential
paid vacations

Fulltime

Senior Director of Banking Operations

The Senior Director of Banking Operations will lead the management of banking op...

Location

India , Gurugram

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Graduate/Postgraduate in Commerce, Finance, or Business Administration
Over 20 years of experience
Strong domain expertise in Banking & Financial Services Operations (Retail, Corporate, Cards, Payments, Loans, Reconciliation, KYC/AML)
Proven experience in delivery management, client governance, and process excellence
Exposure to transition management, operational transformation, and automation initiatives
Excellent leadership, stakeholder management, and cross-functional collaboration skills
Strong understanding of compliance, risk management, and control frameworks within BFSI
Proficiency in performance analytics, dashboarding, and productivity metrics

Job Responsibility

Lead and oversee banking operations across multiple verticals — including retail, commercial, corporate banking, cards, payments, and reconciliations
Ensure compliance with regulatory and operational risk standards, both internal and external
Manage transaction processing, reconciliations, settlements, and exception handling with zero defect focus
Oversee large-scale transitions and migrations, ensuring seamless knowledge transfer and process stabilization
Own end-to-end delivery of multiple client engagements ensuring on-time, high-quality performance aligned with contractual SLAs and KPIs
Drive operational governance, manage P&L, resource allocation, and delivery excellence initiatives
Develop and maintain strong client relationships through consistent communication, proactive issue resolution, and strategic engagement
Implement continuous improvement methodologies (Lean, Six Sigma) to enhance efficiency and accuracy across delivery units
Lead a diverse team of 300+ associates/managers across multiple locations
Foster a high-performance culture emphasizing accountability, collaboration, and capability building

Fulltime

Financial Planning and Analysis Senior Analyst

The Financial Planning and Analysis Senior Analyst is an intermediate level posi...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience working with a variety of financial platforms
Proficient with Microsoft Office applications
Demonstrated presentation skills
Consistently demonstrates clear and concise written and verbal communication skills
7+ years of experience in accounting and/or finance, experience in financial services preferred
Professional degree equivalent to CA/MBA/BMS would be preferable
Understanding of FP&A processes and management reporting, experience in financial services preferred
Experienced in Microsoft Office (excellent PowerPoint and Excel skills)
Effective communication skills
Strong analytical and problem-solving skills

Job Responsibility

Address strategic issues on an ad hoc basis that are complementary to the regular planning and analysis processes
Contribute to Quarterly Competitor Reviews, Quarterly Annotated Supplement, and Quarterly Investment Reports
Generate flash results/highlights for Board of Directors’ reports and Executive Management reports
Develop/coordinate processes (e.g. the annual planning and periodic forecasting processes) and review results against plans monthly including business analysis functions performed by Business Unit Managers (BUMs)
Participate in annual budget CCAR PPNR forecasts, 3-year strategic and operating plans and monthly estimate outlook process
Oversee the estimation of risk capital and incorporate results into management report metrics for decision processes
Analyze key management review presentations for individual Regions and Products
Execute time critical activities for client facing Financial Planning and Analysis teams
Contribute to the development of review material for internal leadership and external regulator reviews
Execute analysis of annual 3-year strategic/operating plans, CCAR PPNR forecasts, QMMF, and quarterly outlooks in partnership with finance and business organizations

What we offer

Opportunity to join one the leading financial institutions in the world which prides itself on people development and mobility
The role also provides a great opportunity to build a career within the Finance Division and gain a holistic understanding of the various functions & businesses within USPB business
Interaction with people at varied levels and from different areas of the organization (finance, business, corporate, etc.)
Opportunity to work closely with the senior management

Fulltime

New

Casa assistant product manager product officer

Location

Egypt , New Cairo

Salary:

Not provided

Ethics HR

Expiration Date

Until further notice

Requirements

Bachelor's degree in Commerce (English section) from a reputable university
Fresh graduates are welcomed up to 5 years' experience in retail banking
Proficiency in English and Arabic languages
Analytic skills
Negotiation skills
problem solving
Time management

Job Responsibility

Assist the senior product manager in managing the CASA portfolio balance / Income statements such as revenues, expenses, losses and provisions , etc
Formulate business plans and profitability targets based on through analysis of each product potential
Considering the impact of product pricing and channel cost for each customer segment
Close monitoring & liaison with consumer banking sales channels such as Branches, direct sales, digital banking & tele sales to ensure that the product sales/service strategies & goals are met
Developing sales channels incentive schemes ensuring that performance score cards serves the consumer banking group strategies
Develop the business cases with necessary market assessment information, current market practices, product offerings, competition strategies, sales channels and risk mitigate
Monitoring cross sell targets results to ensure increasing the number of products per customer thus increasing the profitability per customer & mitigate customers attritions
Liaise with change, Operations & Technology teams for development of processes, infrastructure and IT capability
Liaise with Finance Planning & Analytics for developing and maintaining the detailed product profitability reports
Ensure up to date knowledge is kept about developing technologies and implemented as appropriate

Head of Card Payments & Network Partnerships

Managing Director role responsible for Card Payments and Network Partnerships fo...

Location

United States , New York; Wilmington; Schaumburg; Atlanta

Salary:

250000.00 - 500000.00 USD / Year

Citi

Expiration Date

March 06, 2026

Requirements

Proven track record on successfully leading business development, partnerships and product management
Direct experience in card processing, networks or co-brand relationships with broad understanding of the card ecosystem
Prior exposure to digital payment acceptance, open banking and/or agentic commerce
Demonstrated ability to build strong internal and external relationships with a broad set of stakeholders to common goals and outcomes
Strong level of comfort leading successfully in matrixed environment
Strategic, analytical and systematic thinker who constantly challenges status quo and inspires the team to drive changes
15+ years of relevant experience
10+ years of managerial experience
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred

Job Responsibility

Define and execute moderate and long-term strategy for Card Payments and Network partnerships
Directly manage and expand current network and embedded payments partnerships
Working with network/wallets/PSPs and internal stakeholders to develop roadmap and capabilities for interchange optimization, approval rate improvements and fraud prevention
Cultivate and maintain relationships with existing and emerging card processing and payment companies, with the aim of creating new product features for US Consumer Cards
Work with legal, ops, tech, product teams to develop partner pipelines, manage contract negotiation, launch roadmaps to commercialize integrations and provide ongoing vendor oversight
Provide business development support on partnership opportunities on card benefits, commerce and value proposition
Collaborate with various Citi teams (ventures, research, retail bank, services) on firm wide initiatives related to payments, open banking, commerce and fintech partnerships
Serve as SME for cards ecosystem including networks, VAS, processors, wallet providers, acquirers across both credit and debit rails
Engage with internal and external entities on legal/regulatory developments and act as Citi SME card payments related disruptions
Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as negotiate and make decisions on issues/activities having critical impact/influence on company revenues, capital, or business operations

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

!

Retail Banking Manager - Cards

Ethics HR

Location:
Egypt , New Cairo

Category:
Banking

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 05, 2026

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Ethics HR

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