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Retail Auto Relationship Manager

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States, Buffalo

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

77000.00 - 121000.00 USD / Year

Job Description:

Wells Fargo Auto is seeking a Retail Auto Relationship Manager responsible for cultivating and maintaining relationships with medium to large and complex and/or high producing auto dealer accounts within the assigned market territory. This role will develop and execute strategy, proposals, and initiatives to generate additional revenues through optimizing business opportunities.

Job Responsibility:

  • Cultivate and maintain relationships with medium to large and complex auto dealer accounts
  • Develop and execute strategy, proposals, and initiatives to generate additional revenues
  • Assess the needs of auto dealers to ensure satisfaction
  • Understand the profitability and risk of ongoing relationships
  • Secure any money owed to WF Auto
  • Assist in clearing customer generated complaints
  • Ensure processes support corporate objectives
  • Participate in building and maintaining relationships with auto dealer accounts
  • Manage auto applications, loan volume and overall stability of credit portfolio
  • Establish and maintain dealer relationships
  • Terminate non-performing dealers
  • Resolve complex situations and exercise independent judgment
  • Uphold, support, foster and engage in Wells Fargo Vision and Values
  • Assess dealer's needs and provide solutions to help them succeed financially
  • Train and educate dealers around Wells Fargo products and services
  • Maintain accurate dealer contact information
  • Partner with other LOB within Wells Fargo

Requirements:

  • 2+ years of Retail Auto Relationship Management experience, or equivalent demonstrated through work experience, training, military experience, education
  • Strong prospecting, sales, negotiation, and influence skills
  • Ability to negotiate, influence, and collaborate to build successful relationships
  • Ability to participate in the development and implementation of sales and service goals
  • Intermediate Microsoft Office (Word, Excel, and Outlook) skills
  • Ability to interact with all levels of an organization
  • Ability to interact effectively and confidently with senior management
  • Strong organizational, multi-tasking, and prioritizing skills
  • Auto finance experience
  • Previous experience with CRM tools such as Salesforce
  • Dealer services or auto finance risk experience

Nice to have:

  • Auto finance experience
  • Previous experience with CRM tools such as Salesforce
  • Dealer services or auto finance risk experience
What we offer:
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance
  • Critical illness insurance
  • Accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Additional Information:

Job Posted:
August 28, 2025

Expiration:
September 02, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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