Retail Auto Relationship Manager, Wells Fargo

Wells Fargo

Location:
United States, Austin, TX

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Retail Auto Relationship Manager to cultivate and maintain auto dealer relationships within the assigned market territory. This role will develop and execute strategy, proposals, and initiatives to generate additional revenues through optimizing business opportunities. Assesses the needs of the auto dealer to ensure satisfaction. Understands the profitability and risk of ongoing relationship. Manage and grow the business and relationships throughout the current 55-60 active dealerships located in the Austin, TX area along with additional potential to bring on more dealer partnerships in the market through in-person interaction. Develops and implements procedures to improve relationships if needed while also maintaining profitable relationships.

Job Responsibility:

Participate in building and maintaining relationships with medium to large and complex and high producing auto dealer accounts within the assigned market territory and identify opportunity for process improvements within the territory
Manage auto applications, loan volume and overall stability of credit portfolio of assigned auto dealerships
Establish and maintain dealer relationships
Terminate non-performing dealers
Resolve complex situations and exercise independent judgment while adhering to policies, procedures and compliance requirements
Establish and maintain relationships with all levels of internal and external customers, and interface with all levels of management, both internal and external partners
Uphold, support, foster and engage in Wells Fargo Vision and Values
Be able to assess a dealer’s needs and provide solutions to help them succeed financially
Train and educate dealers around Wells Fargo products and services
Maintain accurate dealer contact information
Responsible for partnering with other LOB within Wells Fargo
Complete annual dealer needs assessment

Requirements:

2+ years of Retail Auto Relationship Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Strong prospecting, sales, negotiation, and influence skills
Ability to negotiate, influence, and collaborate to build successful relationships
Ability to participate in the development and implementation of sales and service goals to ensure that organizational and customer goals are met
Intermediate Microsoft Office (Word, Excel, and Outlook) skills
Ability to interact with all levels of an organization
Ability to interact effectively and confidently with senior management
Strong organizational, multi-tasking, and prioritizing skills
Auto finance experience
Previous experience with CRM tools such as Salesforce
Dealer services or auto finance risk experience
Previous experience with a high-volume auto portfolio
Previous experience with auto operations, sales, and/or credit
Prospecting dealer opportunities within an assigned market
Ability to use 3rd party data such as Auto Account and/or Velocity
Good understanding of risk at the dealership at all levels

Nice to have:

Strong prospecting, sales, negotiation, and influence skills
Ability to negotiate, influence, and collaborate to build successful relationships
Ability to participate in the development and implementation of sales and service goals to ensure that organizational and customer goals are met
Intermediate Microsoft Office (Word, Excel, and Outlook) skills
Ability to interact with all levels of an organization
Ability to interact effectively and confidently with senior management
Strong organizational, multi-tasking, and prioritizing skills
Auto finance experience
Previous experience with CRM tools such as Salesforce
Dealer services or auto finance risk experience
Previous experience with a high-volume auto portfolio
Previous experience with auto operations, sales, and/or credit
Prospecting dealer opportunities within an assigned market
Ability to use 3rd party data such as Auto Account and/or Velocity
Good understanding of risk at the dealership at all levels

Additional Information:

Job Posted:
April 30, 2025

Expiration:
May 03, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Retail Auto Relationship Manager