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The Retail Associate provides outstanding guest service and sales support in Dellshire Resort’s retail outlets. This position is responsible for processing purchases accurately, maintaining an organized and welcoming store environment, and assisting guests in finding merchandise that enhances their Dellshire Resort experience. The Retail Associate embodies Dellshire’s commitment to luxury service and friendly hospitality by creating memorable shopping interactions for every guest.
Job Responsibility:
Greet all guests warmly and provide prompt, courteous assistance
Operate point-of-sale (POS) systems accurately for all cash, credit, and resort charge transactions
Handle all cash and credit card procedures in accordance with resort policies
Maintain awareness of store promotions, resort amenities, and merchandise offerings to assist guests effectively
Restock shelves, displays, and inventory as needed to ensure store readiness
Keep retail areas clean, organized, and visually appealing at all times
Monitor merchandise for damage or misplacement and report issues to leadership
Support team members in receiving shipments, tagging items, and organizing back stock
Answer guest questions regarding products, pricing, or resort locations with professionalism
Follow all loss prevention and security procedures
Uphold Dellshire Resort’s standards of appearance, communication, and guest engagement
Assist with store opening and closing duties, including reconciling cash drawers
Requirements:
Previous retail, cashier, or customer service experience preferred
Strong interpersonal and communication skills
Ability to perform accurate cash-handling and basic math functions
Dependable, professional, and guest-service oriented
Must be comfortable working in a fast-paced environment with high guest interaction
Proficiency with POS systems preferred
Must be available for flexible scheduling including evenings, weekends, and holidays
High school diploma or equivalent required
Nice to have:
Previous retail, cashier, or customer service experience preferred