Retail Associate Job at South Seas (Captiva)

Job Description

The Retail Attendant reports to the Outfitters Manager and is responsible for supporting the daily operations of the Outfitters store, ensuring the space reflects the high standards of excellence our guests expect at South Seas. This newly remodeled retail outlet offers a wide variety of apparel, accessories, souvenirs, outdoor gear, and kayak-related merchandise. We are looking for an energetic, guest-focused individual who is passionate about creating exceptional shopping experiences and takes pride in maintaining a welcoming and well-organized environment. This role is ideal for someone who thrives in a team setting, enjoys connecting with people, and brings enthusiasm and positivity to every interaction.

Job Responsibility

Supporting the daily operations of the Outfitters store
Ensuring the space reflects the high standards of excellence our guests expect
Acknowledging and welcoming guests entering the retail space
Showing requested merchandise in display cases
Entering guest purchase information into the ticketing system and/or point of sale system
Collecting and processing payment and returning applicable change following established procedures

Requirements

High School diploma or equivalent required
college degree preferred
Valid driver’s license, motor vehicle background check will be completed
Must be 18 years old or older to hold this role
Must be proficient in POS systems, Inventory Management Systems and Microsoft Office
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful high-pressure situations
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests
Must maintain composure and objectivity while under pressure
Ability to stand/walk for prolonged periods of time
Ability to lift to forty (40) pounds
Work in both an indoor/outdoor environment with the potential for hot temperatures
Ability to work at a computer in an office setting and respond to client inquiries promptly
Must be able to manage stress-related conversations with clients, vendors, and other departments
Attend daily/weekly/monthly meetings and any other functions required by management
Perform other duties as required or assigned by the General Manager

What we offer

Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with 100% match up to 4 percent
Commuter and Company-paid Toll Programs
Complimentary Shift Meal

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Retail Associate

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