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Retail associate

United States, Sunland 17.87 USD / Hour · Job Posted January 06, 2026
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Job Description

The Retail Associate delivers a highly satisfied customer experience by engaging and interacting with all customers, achieving established goals, maintaining a clean and organized store environment and communicating the Goodwill mission.

Job Responsibility

  • Provide excellent service, engage with each customer and donor, while presenting a friendly and cooperative attitude
  • Perform accurate Point of Sale (POS) and cash handling procedures
  • Communicate our Mission and acts in accordance with our values (RISE: Respect, Integrity, Service and Excellence) to our employees, customers and donors
  • Receive and accurately record donations using technology
  • Sort, clean, process, price donated goods, following company standards
  • Merchandise and maintain the sales floor
  • Maintain a clean and safe environment by following all personal protective equipment policies and procedures
  • Follow all safety rules and exercises caution in all work related activities
  • Load and unload trucks and performs necessary cleaning and janitorial work
  • Work flexible shifts
  • including nights, weekends, holidays and overtime when needed

Requirements

  • Ability to read, speak and write Basic English
  • Ability to operate cash register, personal computer and other technology necessary to complete the activities assigned
  • Ability to share Goodwill’s purpose with the customer or donor and ask for monetary donations
  • Ability to work with a diverse team
  • Some retail and sales experience helpful
  • Punctual and dependable attendance
  • Free from alcohol and drug abuse
  • Understands the basic philosophy of Goodwill and participates fully in carrying out its mission
  • Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence

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