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Heritage Cooperative Logo Heritage Cooperative · -

Retail Associate

United States, New Philadelphia · Job Posted April 23, 2026
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Job Description

Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If this sounds like you, apply today and join the team!

Job Responsibility

  • Serve as a positive representation of Heritage Cooperative’s Core Values
  • Provide Superior Customer Service
  • Highest Standards of Integrity and Trust
  • Continuous Improvement
  • Being a Good Partner
  • Abide by all safety regulations to ensure safety of oneself, coworkers and customers
  • Assist customers by escorting them to products and suggesting items by providing information on products
  • Contribute to the overall display and presentation efforts within the store environment, which includes stocking/replenishing merchandise
  • Document each sale by creating or updating customer profile records
  • Handle customer inquiries as it relates to product offerings, pricing, billing, etc.
  • Help store management in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost controls
  • Load and unload purchases into customer vehicles
  • Obtain product knowledge through various avenues, whether online, at the location, or through traveling
  • Operate cash registers and receive payments by processing checks, cash, and store or other credit cards
  • Organize warehouse based upon incoming and outgoing inventory, communicate all inventory needs and issues to appropriate supervisors, and participate in physical inventory counts
  • Understand and apply learning regarding tax exempt requirements with ability to gather documentation to support tax exempt status of customers
  • Assist walk in customers at counter with transactions
  • Utilize computer to achieve assigned tasks and complete transactions
  • Assist customers with propane refills
  • Operate forklift to assist in warehouse
  • Other duties as assigned by your supervisor

Requirements

  • Ability to frequently stand and/or walk for extended periods of time
  • Ability to frequently lift and/or carry heavy objects no more than 50 pounds
  • Willingness to work extended hours and Saturdays
  • Willingness to work various weather elements including cold, heat, wind, rain, etc
  • Outstanding Organizational and Time-Management Skills
  • Ability to work in various environments including office, outside and warehouse with potential for unpredictable weather
  • Excellent Communication Skills

Nice to have

  • Valid Driver's License, with acceptable driving record
  • High School Diploma or Equivalent
  • Previous Agricultural Experience
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