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Retail Associate Manager

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Plaistow

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Category:
Sales

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Contract Type:
Not provided

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Salary:

57600.00 - 96000.00 USD / Year
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Job Description:

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Responsibility:

  • Lead and develop the store team
  • Infuse every store's Mobile Experts with a passion for T-Mobile's Manifesto
  • Ensure every need the customer has when coming into the store is met
  • Complete observations of Mobile Experts' interactions with customers
  • Effectively manage customer wait time
  • Lead by example
  • Interact directly with Mobile Experts to ensure they meet defined success measurements
  • Assist in maintaining the quality of the overall store environment
  • Ensure team knowledge of store systems
  • Deliver financial results based on key performance indicators
  • Manage discounting and credits

Requirements:

  • High School Diploma/GED (Required)
  • 1 year customer service and/or sales experience, retail environment preferred
  • Communication (Required)
  • Leadership (Required)
  • Store Operations (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States
What we offer:
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Free year-round money coaches
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Commuter and transit programs

Additional Information:

Job Posted:
May 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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