Retail Associate Manager Job at T-Mobile (Plaistow)

Job Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Responsibility

Lead and develop the store team
Infuse every store's Mobile Experts with a passion for T-Mobile's Manifesto
Ensure every need the customer has when coming into the store is met
Complete observations of Mobile Experts' interactions with customers
Effectively manage customer wait time
Lead by example
Interact directly with Mobile Experts to ensure they meet defined success measurements
Assist in maintaining the quality of the overall store environment
Ensure team knowledge of store systems
Deliver financial results based on key performance indicators
Manage discounting and credits