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Provide excellent customer service to enhance the overall shopping experience. Support daily store operations by assisting customer needs. Maintain strong store presentation to achieve high customer satisfaction.
Job Responsibility:
Champion Customer Service: Be highly visible on the shop floor, engaging customers with personalised assistance and promptly resolving inquiries and complaints
Ensure Store Accuracy: Maintain precise inventory control, including verifying stock and conducting stocktakes, and meticulously perform all price integrity routines
Process Deliveries & Maintain Presentation: Accurately process deliveries in a timely manner and support store presentation by ensuring areas are clean and organised
Support Daily Operations: Collaborate effectively with the team and "swarm" to achieve smooth daily operations and contribute to overall store objectives
Prioritise Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements
Requirements:
Customer-Centric Focus: You provide outstanding customer service, consistently focused on maximizing loyalty through personalised support
Strong Interpersonal Skills: You possess strong communication and interpersonal skills, enabling effective interactions
Integrity & Professionalism: You demonstrate a clear commitment to company values and integrity, consistently upholding professional standards and policies
Detail-Oriented & Proactive: You are detail-oriented, ensuring accuracy in your work and proactively escalating issues to management when necessary
What we offer:
Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families
A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network