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We are seeking Full Time Retail & Forecourt Assistants who are fully flexible to work at the Texaco Service Station in the Mace store on Castlebar Road, Westport. The purpose of the role is to serve all customer, regardless of what area they visit, in a friendly and welcoming fashion, going the extra mile to meet their needs in a clean and presentable environment. All roles require flexibility in merchandising, serving, cleaning, and ensuring a great visit for every customer every time. Work Environment: Fast-paced, “non-stop” environment. Physically demanding at times due to certain requirements of the business with regards to the level of business, quality of staff, and quantity of staff. Teamwork is essential.
Job Responsibility:
To delight customers by exceeding their expectations on every visit
To provide ongoing support to the Management Team
To interact with customers, staff, and management in a friendly and efficient manner
To carry out duties in compliance with training and standards
To serve all customers in a friendly and welcoming fashion
To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
To communicate with the customers in an effective and welcoming manner
To deal with customer complaints professionally and pleasantly
To accurately compute sales prices, and total purchases, and receive & process appropriate payment
To follow company policies and procedures
Assist customers in bagging purchases
Maintain knowledge of current in-store sales and promotions
Answer customer queries about the store and its merchandise
Open and close cash registers performing tasks such as counting money, balancing cash drawers, and making deposits
Clean shelves & counters and sweep floors internally and externally
Clean all areas of the store (including staff facilities)
Ensure the Coffee Dock area and equipment are maintained to the required level of Hygiene
Maintain a clean and well-organised back store area
To receive and check stock in line with company guidelines
Ensure stock is packed in line with company merchandising guidelines
Update shelf-edged labels as instructed by management
To rotate stock appropriately minimising waste
To be vigilant at all times to prevent stock loss and waste
To conduct stock takes as instructed
To take care of your health & safety and that of your colleagues and customers
To help out the Supermac’s counter when it’s busy
Preparation of food for subsequent resale in line with HACCP regulations
Check temperatures around the store ensuring they are compliant with HACCP regulations
Maintain HACCP records in line with store policies
Monitor Critical Control Points and ensure food is not open to contamination
Any other duties that may be assigned
Requirements:
The ability to follow instructions – learn new skills
A friendly professional manner
Strong people skills
Above-average listening skills
Organization and planning skills
Excellent interpersonal skills
Attention to detail
Good work ethic
Good attitude, towards customers and fellow workers
Candidates must be 18 years old or older due to the requirement of serving alcohol and tobacco
Only candidates living in Ireland and allowed to work here will be considered