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Woolworths Supermarkets Logo Woolworths Supermarkets · -

Retail Assistant

New Zealand, Paeroa · Job Posted January 16, 2026
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Job Description

Provide excellent customer service to enhance the overall shopping experience. Support daily store operations by assisting customer needs. Maintain strong store presentation to achieve high customer satisfaction.

Job Responsibility

  • Champion Customer Service: Be highly visible on the shop floor, engaging customers with personalised assistance and promptly resolving inquiries and complaints
  • Ensure Store Accuracy: Maintain precise inventory control, including verifying stock and conducting stocktakes, and meticulously perform all price integrity routines
  • Process Deliveries & Maintain Presentation: Accurately process deliveries in a timely manner and support store presentation by ensuring areas are clean and organised
  • Support Daily Operations: Collaborate effectively with the team and "swarm" to achieve smooth daily operations and contribute to overall store objectives
  • Prioritise Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements

Requirements

  • Customer-Centric Focus: provide outstanding customer service, consistently focused on maximizing loyalty through personalised support
  • Strong Interpersonal Skills: possess strong communication and interpersonal skills, enabling effective interactions
  • Integrity & Professionalism: demonstrate a clear commitment to company values and integrity, consistently upholding professional standards and policies
  • Detail-Oriented & Proactive: detail-oriented, ensuring accuracy in your work and proactively escalating issues to management when necessary

What we offer

  • Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
  • Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families
  • A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network
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