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As a Retail Assistant, you will be part of a highly motivated team, providing the highest standards of service to guests in our onsite gift shop. This will involve performing routine cleaning tasks such as cleaning, re-stocking and using our till systems. It is expected our Retail Assistants will take pride in their work, enjoy working as part of a team as well as under their own initiative, and thrive in a busy, hands-on environment.
Job Responsibility:
Serving customers (mainly school age children) in our on-site shop in the manor house
Regularly clean and re-stock our gift shop and bar
Physical tasks such as putting away deliveries, lifting and moving sometimes heavy boxes of drinks and merchandise
Being on your feet for a large part of the day, including using stairs
Handling money including cashing-up your own till
Performing monthly stock checks
Ensuring all health and safety procedures are effectively adhered to
Work efficiently during the season, including our busy peak-season periods
Support other departments when required to ensure smooth operation across the site
Contribute to creating a welcoming and positive environment for all guests
Requirements:
Excellent attention to detail and pride in maintaining high standards
Able to work both independently and as part of a team
Reliable, responsible, and willing to learn new skills
Comfortable working in a fast-paced, physically active role
This role is open to those aged 18 year and over
Nice to have:
Previous experience in retail and/or customer service is desirable but not essential
What we offer:
Salary up to £12.32 per hour (increasing from April)