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Retail Assistant

United Kingdom, Bideford 12.21 GBP / Hour · Job Posted February 21, 2026
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Job Description

At Parkdean Resorts, our retail shops are buzzing with activity and play a huge part in making holidays unforgettable. We’re looking for a Retail Assistant who’s passionate about great service and ready to help guests find everything they need for the perfect stay.

Job Responsibility

  • Welcome guests with a friendly smile and ensure their needs are met
  • Deliver outstanding customer service and offer helpful product advice
  • Keep the shop clean, tidy, safe, and well-presented at all times
  • Spot opportunities to upsell and boost sales
  • Replenish shelves, rotate stock, and maintain accurate stock levels
  • Operate tills confidently and handle transactions in line with company policies
  • Support the Store Manager and Assistant Store Manager with daily operations
  • Handle customer queries and escalate complaints when needed
  • Complete admin tasks accurately and report any maintenance or safety issues promptly

Requirements

  • Previous experience in a retail or customer-facing environment
  • Knowledge of EPOS and stock management systems
  • Confidence to train, support, and motivate team members
  • Strong organisational and analytical skills
  • Attention to detail, especially during stock takes

What we offer

  • The chance to develop your skills and boost your career across our 65 parks
  • Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
  • A 50% discount for you and a 25% discount for friends and family when booking your holiday with us
  • A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
  • Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you

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