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Puma Group Logo Puma Group · Sales

Retail Assistant Store Manager

South Africa, Johannesburg East Rand area · Job Posted March 04, 2026
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Job Description

We are looking for a driven and experienced Retail Assistant Manager to join one of our stores in the Johannesburg East Rand area. This role supports the Store Manager in leading the team to achieve and exceed sales targets, KPIs, and profitability goals helping position PUMA as the Fastest Sports Brand in the world. If you are passionate about retail leadership, customer experience, operational excellence, and developing high-performing teams, this opportunity is for you.

Job Responsibility

  • Achieve or exceed sales, KPIs & profitability targets
  • Analyse store performance (CR, UPT, ATV) and lead action plans
  • Manage payroll & scheduling to balance profitability and service excellence
  • Spend 90% of your time on the sales floor
  • Lead by example through active selling & coaching
  • Drive productivity through performance conversations & recognition
  • Support recruitment & prevent staffing shortages
  • Train, develop & manage high-performing team members
  • Support performance appraisals with daily observation & feedback
  • Oversee inventory, shrinkage & physical counts
  • Ensure POS accuracy & compliance with Retail policies
  • Drive Loss Prevention & operational compliance
  • Maintain a safe, compliant working environment
  • Step in as Store Manager when required

Requirements

  • Diploma in Retail Business Management or related qualification
  • Minimum 3 years’ retail experience, including at least 2 years in a leadership role
  • Proven leadership experience at Assistant Manager level (or similar) within a high-volume retail environment (apparel/footwear advantageous)
  • Strong commercial acumen with proven KPI and payroll management capability
  • Strong operational expertise, including inventory and stock management
  • Proven ability to recruit, develop, and retain high-performing teams
  • Hands-on leadership style with strong shop-floor presence
  • Ability to analyse complex challenges and implement practical solutions
  • Confident communicator able to engage teams and present to groups
  • Strong organisational and time management skills
  • Proficient in MS Office, Outlook, and Internet applications
  • Flexible and willing to work weekends and retail trading hours
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