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We are looking for a driven and experienced Retail Assistant Manager to join one of our stores in the Johannesburg East Rand area. This role supports the Store Manager in leading the team to achieve and exceed sales targets, KPIs, and profitability goals helping position PUMA as the Fastest Sports Brand in the world. If you are passionate about retail leadership, customer experience, operational excellence, and developing high-performing teams, this opportunity is for you.
Job Responsibility:
Achieve or exceed sales, KPIs & profitability targets
Analyse store performance (CR, UPT, ATV) and lead action plans
Manage payroll & scheduling to balance profitability and service excellence
Spend 90% of your time on the sales floor
Lead by example through active selling & coaching
Drive productivity through performance conversations & recognition
Support recruitment & prevent staffing shortages
Train, develop & manage high-performing team members
Support performance appraisals with daily observation & feedback
Oversee inventory, shrinkage & physical counts
Ensure POS accuracy & compliance with Retail policies
Drive Loss Prevention & operational compliance
Maintain a safe, compliant working environment
Step in as Store Manager when required
Requirements:
Diploma in Retail Business Management or related qualification
Minimum 3 years’ retail experience, including at least 2 years in a leadership role
Proven leadership experience at Assistant Manager level (or similar) within a high-volume retail environment (apparel/footwear advantageous)
Strong commercial acumen with proven KPI and payroll management capability
Strong operational expertise, including inventory and stock management
Proven ability to recruit, develop, and retain high-performing teams
Hands-on leadership style with strong shop-floor presence
Ability to analyse complex challenges and implement practical solutions
Confident communicator able to engage teams and present to groups
Strong organisational and time management skills
Proficient in MS Office, Outlook, and Internet applications
Flexible and willing to work weekends and retail trading hours