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Retail Assistant Store Manager - Bilingual English/Spanish

United States, Methuen Employment contract 20.81 - 34.76 USD / Hour · Job Posted April 23, 2026
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Job Description

Responsible for the daily operations of a location and delivering a best in class experience for the store team and for customers. Provide leadership, guidance, coaching and motivation to the retail sales team in order to deliver a superior customer experience and achieve desired sales results. Promote and maintain a performance-based culture, where employees are inspired to do their best and act as a mentor to foster employee professional development. Collaborate with other store leaders and staff within and outside the functional team to create synergies and to ensure processes are efficient and operational goals are met. Maintain a store environment that aligns with established planograms and ensure that current branding collateral is visible and functional. Ensure that all inventory requirements are carried out effectively, including stocking, returning and organizing and securing. Demonstrate advanced knowledge of company products and services, as well as best practices as they relate to sales processes, store schedules and customer engagement. Bilingual English/Spanish preferred

Job Responsibility

  • Achieves all sales and service metrics through daily supervision, coaching and consistent performance-management of retail sales team
  • Proactively coaches and develops store team to perform their responsibilities at a high level
  • Provides on-boarding support, observes and provides feedback to new hires
  • Ensures store environment consistently follows published planograms and branding standards
  • In cooperation with store manager, oversees all daily sales floor responsibilities
  • Passionately drives store operations consistency with detailed orientation to back of house standards and showroom floor processes and procedures
  • Drives operational excellence with particular focus on inventory management
  • Reviews store reports looking for improvement opportunities
  • Coaches team members on how to position all products with customers
  • Ensures that customers and prospective customers are treated with the highest levels of courtesy and professionalism
  • Remains current on new and current products and services, industry and competitive trends
  • Administers cash handling policies and procedures
  • Leverages available tools to monitor customer feedback, coach and take action to improve the store experience
  • Is well-versed in sales compensation plans and addresses team member questions
  • Builds collaborative relationships with market and region stakeholders including the operations manager

Requirements

  • Bilingual English/Spanish preferred
  • Bilingual preferred
  • Comcast experience preferred
  • Bachelor's Degree
  • 5-7 Years Relevant Work Experience
  • Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly
  • Regular, consistent and punctual attendance
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
  • Customer Experience (CX)
  • Coaching
  • Problem Solving
  • Change Management
  • Results-Oriented

Nice to have

  • Bilingual English/Spanish preferred
  • Bilingual preferred
  • Comcast experience preferred
  • Bachelor's Degree

What we offer

  • Paid Time off
  • Physical Wellbeing
  • Financial Wellbeing
  • Emotional Wellbeing
  • Life Events + Family Support
  • Commission (no cap on earnings)
  • Base pay
  • Bonus

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