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Iolla Logo Iolla · Sales

Retail Assistant - Optical Stylist

United Kingdom, Edinburgh Employment contract 13.45 GBP / Hour · Job Posted May 20, 2026
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Job Description

IOLLA is a Scottish based, direct to consumer, independent retailer of high quality eyewear; designed in house and enjoyed worldwide through our online and physical spaces. Our mission is to become the most popular prescription eyewear brand wherever we are, and we want you to help get us there! We are on the look out for a customer focused, passionate and driven retail assistant to support our beautiful St James Quarter showroom!

Job Responsibility

  • Provide each customer with an outstanding and inspirational brand experience
  • Share the IOLLA story and provide customers with tailored solutions to their eyewear needs
  • Help customers with all things optical - from understanding their prescription to helping them select frames
  • Drive brand awareness across the local community and beyond
  • Support with office pop ups, showroom happenings and events
  • Support with all aspects of showroom operations
  • opening and closing checklists, stock management, H&S

Requirements

  • At least 1 year of retail / customer service or optical retail experience
  • Passion for fashion, with a focus on helping people look and feel great in their glasses
  • Passion for delivering an exceptional customer experience
  • Confident and excellent at building positive relationships
  • Self starter and enjoy working on your own and as part of a team
  • Available to work across weekends

What we offer

  • Real living wage - £13.45 per hour
  • Excellent training and development opportunities, including all things optics
  • Employee Assistance programme
  • Access to high street discounts
  • Complimentary eyewear
  • Generous friends and family discount
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