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IOLLA is a Scottish based, direct to consumer, independent retailer of high quality eyewear; designed in house and enjoyed worldwide through our online and physical spaces. Our mission is to become the most popular prescription eyewear brand wherever we are, and we want you to help get us there! We are on the look out for a customer focused, passionate and driven retail assistant to support our beautiful St James Quarter showroom!
Job Responsibility:
Provide each customer with an outstanding and inspirational brand experience
Share the IOLLA story and provide customers with tailored solutions to their eyewear needs
Help customers with all things optical - from understanding their prescription to helping them select frames
Drive brand awareness across the local community and beyond
Support with office pop ups, showroom happenings and events
Support with all aspects of showroom operations
opening and closing checklists, stock management, H&S
Requirements:
At least 1 year of retail / customer service or optical retail experience
Passion for fashion, with a focus on helping people look and feel great in their glasses
Passion for delivering an exceptional customer experience
Confident and excellent at building positive relationships
Self starter and enjoy working on your own and as part of a team
Available to work across weekends
What we offer:
Real living wage - £13.45 per hour
Excellent training and development opportunities, including all things optics