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IOLLA is a Scottish based, direct to consumer, independent retailer of high quality eyewear; designed in house and enjoyed worldwide through our online and physical spaces. Our mission is to become the most popular prescription eyewear brand wherever we are. You will be based in our charming Manchester St Ann's Square showroom and support with all aspects of daily operations in a vibrant and exciting space.
Job Responsibility:
Customer Experience - Provide each customer with an outstanding and inspirational brand experience.
Optics - Help customers with all things optical - from understanding their prescription to helping them select frames.
Brand - Drive brand awareness across the local community and beyond.
Pop Ups & Events - Support with office pop ups, showroom happenings and events.
Operations: Support with all aspects of showroom operations
opening and closing checklists, stock management, H&S.
Requirements:
You have at least 1 year of retail / customer service or optical retail experience.
You have a passion for fashion, with a focus on helping people look and feel great in their glasses.
You have a passion for delivering an exceptional customer experience.
You are confident and are excellent at building positive relationships.
You are a self starter and enjoy working on your own and as part of a team.
What we offer:
Excellent training and development opportunities, including all things optics!
Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others!